Amazon is looking for high-potential leaders, who are ready to own their impact in the Fulfillment by Amazon program for 3P sellers.
The FBA Ops team owns the seller-facing workflow components and back-end services that productize supply chain capabilities and capture their inputs in user-friendly and intuitive ways regarding shipment delivery to Amazon MX FCs, pre-received catalog/shipment errors where the FBA OPS team create and handle escalation tickets for proper inventory management.
As FBA On Site Coordinator, you will identify blockers from:
Shipping inventory into Amazon's fulfillment networkStranded inventory inquiries associated with IDQ and ComplianceRemovals escalation casesAnalyzing all the return metricsTroubleshooting all the deviations on the value chain such as DNR, Switcheroos, wrong item sent (WIS), damaged during transit (DDT), and wrong fault owner assigneeMissing from inbound reimbursement cases to determine top offenders and gaps in inbound operations to locate missing inventory. Key Job ResponsibilitiesPartner with the program team to create key performance indicators and new methodologies for measurement and tracking FBA seller's defects.Understand drivers and impacts on key influences on business dynamics and productivity.Translate data into actionable insights for the stakeholders.Automate reporting for weekly business metrics; identify areas of opportunity to automate and scale ad-hoc analyses. BASIC QUALIFICATIONSWork a flexible schedule/shift/work area/or holidaysA completed Bachelor's Degree or 2+ years of Amazon experience.1+ years of General ExperienceEnglish and Spanish proficiency PREFERRED QUALIFICATIONS1+ years of performance metrics, process improvement, or lean techniques experienceUnderstanding of data warehousing and data modeling. Our inclusive culture empowers Amazonians to deliver the best results for our customers.
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Posted: October 23, 2024
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Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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