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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
JLL as a company is committed to equal opportunities for men and women.
Role Purpose
We currently have an exciting opportunity for a Facilities Manager. The Facilities Manager will lead a team to ensure management of the day-to-day client activities for assigned property/facility by being the on-site key point of contact for key stakeholders and/or client. The role will have responsibility for service quality, helpdesk task resolution, maintenance and operations, contract services, safe working practices, purchasing of material, equipment & supplies and site budgets accuracy.
What this job involves
Overall responsibility of the management of the Barcelona COE workplace
Manage direct reports as required adhering to JLL standards
Management of key M&E monthly/quarterly deliverables for their site
Ensuring site specific statutory and PPM schedules are adhered to and reported to the Senior/Regional FM
Ensure Corrigo is reflecting the correct scheduling data
Client/Stakeholder Management
Proactively engage stakeholders to ensure that on-site client's expectations are met
On-site key point of contact for Facilities in the client's premises
Vendor Management, attend monthly meeting with vendors to review service delivery, KPIs, monthly reporting requirements, portfolio changes communicated and general feedback sessions to ensure they are providing services accordingly
Support JLL sourcing lead to ensure vendors are up to date on contractual changes, review KPI % to ensure fee at risk is being reviewed and managed
Ensure FM associated consumable stock levels are managed accordingly and within budget
Track visitor volumes using client system on a weekly basis and report to the Client/RFM
Monitor and report against metrics such as waste volumes, occupancy levels and energy consumption as required
Support Finance Management / Cost Control / Profitability
Actively work to ensure that the site's financial operations are meeting or exceeding targets and control requirements
Ensure the provision of a safe working environment
Ensure compliance with statutory regulations on fire, health and safety standards
Day to day site Operations Management
Recommend continuous quality improvement practices and implement Industry Best Practice operations via Innovation process
Review existing operations regularly to reduce costs and improve operational standards coordinating closely with the RFM and Finance Manager
Possess proficient space planning skills to optimize layout, functionality, and efficiency of the workplace environments, considering factors such as attendance, ergonomics, and regulatory requirements
Assist in the development of guidelines and strategies to ensure compliance with Jones Lang LaSalle's business conduct
Achieve Key Performance Indicators and Service Level Agreement
Sound like you? To apply you need to be able to demonstrate the following skills and experience:
Ideal Experience
Experience in facilities management, building, business or other related field
Excellent people skills and ability to interact with a wide range of client staff and demands
Knowledge of Occupational Safety requirements
Strong PC literacy and proven ability to manage daily activities using various systems
Demonstrated experience with continuous improvement initiatives (highly desirable)
Knowledge of vendor management for specialized services
Strong understanding and knowledge of critical facilities and of technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system)
Proven capacity to understand and interpret commercial contracts
Budget management and financial analysis skills
Other Personal Characteristics
Strong communicator – Good presentation skills and possesses strong verbal & written communication skills also an active listener
Passion for quality – has an eye for detail to make sure the best delivery of services
Self-motivated; confident & energetic
Ability to effectively deal with stressful situations
Flexible – able to adapt to rapidly changing situations
Strongly goal-oriented – able to focus on meeting all performance targets
Is a team player – able to cooperate and work well with others to meet targets
Proven ability to initiate and follow through with improvement initiatives
Exhibits honesty & trustworthiness
Open to new ideas & willing to challenge status quo
Location:
On-site – Barcelona, ESP
If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!
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