JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
POSITION GOALSTo assist in the comprehensive facilities management on the Amazon Account. Delivery of services in accordance with the Amazon Management Agreement Facilities SOW's, SLA and KPI's. Support the Facilities Team in the implementation of key initiatives and projects.
DUTIES AND RESPONSIBILITIESThe Facilities Assistant must be a team player and work with other members of the team to meet all key performance indicators as set out in the management contract.
Facilities OperationsAssist in the implementation of a comprehensive energy management program for your site(s).Assist and monitor all janitorial activities to ensure the site is in tip-top condition.Seek ways to constantly reduce costs and improve operational standards.Implement, comply with, and audit all internal management systems for quality assurance.Assist the Management Team with the coordination of Churn and other relocation activities as required.Space ManagementSpace and Headcount Data Collection and space assignment.Space Utilization Database Maintenance and Report.Key ManagementSubmit monthly report to client.PR Application / PaymentBe responsible for non-PO payment requests as per client policy and JLL process.Track and supervise the good/service process and quality which raised by ad-hoc PO.Risk ManagementAssist in the implementation and management of a property risk management program.Follow established escalation procedures and incident reporting procedures.Fixed Assets Management & OthersMake and update "Asset Inventory List".Arrange supplier to repair damaged furniture.Back up stationery & car parking when they are on annual leave or sick leave.Check asset inventory and print & paste asset inventory labels.Reporting:Provide input as required into the Monthly Report to Amazon.Active involvement in the monitoring and achieving the required Key Performance Indicators.Training:Actively participate in all planned training activities.Leadership / Staff Management:Actively support an environment that fosters teamwork, cooperation & performance excellence within the onsite team.KEY PERFORMANCE MEASURESRefer to the Individual Performance Agreement (IPMP) for Key Performance Measures. Ensure the KPI Targets for the Account are met.
COMPETENCIESInterpersonal skills with a strong client focus.Technical comprehension and experience with performance-based service contracts and vendor management both soft and technical.University degree.Ability to work within a budget.Demonstrated initiative.Good communication skills in written and verbal English.Independent and Self-Motivated.2 years facilities management experience or vendor management experience.If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
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