Company DescriptionPullman Ciawi Vimala Hills Resort Spa Convention is a premium 5-star retreat sprawled across 14 hectares.
The hotel is designed to immerse guests in breathtaking natural vistas and unrivaled tranquility.
Pullman Ciawi Vimala Hills Resort Spa Convention achieved the prestigious accolade of "Hotel of the Year" at the Accor Asia Leadership Conference.
As one of The Best Resort in Asia, the hotel offers 208 opulent rooms and 19 villas, 4 restaurants and bar, meeting rooms and convention centers, spa, entertainment and activities area.Job Description1.
Sales and Revenue GenerationDevelop Sales Strategies: Design and implement sales strategies to meet or exceed sales targets.Customer Acquisition: Identify and approach potential clients or customers for corporate accounts, events, and bulk orders.Account Management: Handle existing client relationships, ensuring repeat business and customer satisfaction.Sales Presentations: Present the company's FB offerings to prospective clients through meetings, phone calls, or emails.Promotions: Plan and execute special offers, promotions, and discounts to attract customers.2.
Market Research and AnalysisIndustry Trends: Stay up-to-date with the latest trends in the FB industry and consumer preferences.Competitor Analysis: Monitor competitors' offerings, pricing strategies, and promotions to stay competitive.Customer Feedback: Collect and analyze feedback from customers to improve sales strategies and product offerings.3.
Sales AdministrationOrder Management: Process and track sales orders, ensuring timely delivery of products.Reporting: Prepare regular sales reports, forecasting, and performance analysis to share with senior management.Database Management: Maintain and update customer databases and sales records.Contracts and Agreements: Handle the negotiation of contracts, terms, and pricing with clients.4.
Relationship BuildingNetworking: Build and maintain relationships with key clients, suppliers, and business partners.Customer Service: Address client concerns or complaints promptly, ensuring a high level of customer satisfaction.5.
CollaborationTeam Coordination: Work closely with other departments like marketing, product development, and operations to ensure smooth service and effective sales.Event Coordination: Collaborate with event managers or catering teams to provide customized FB services for events.Marketing Support: Assist the marketing team with campaigns, advertisements, and other promotional materials.6.
Budget ManagementSales Forecasting: Assist in setting sales targets and budgets for the FB department.Cost Control: Help in managing pricing strategies and margins to ensure profitability.7.
Customer EducationProduct Knowledge: Have in-depth knowledge of the FB products or services offered by the company and educate clients on the menu, ingredients, or sourcing.Tasting Events: Host or participate in tastings or promotional events to educate customers about new products or services.8.
Training and DevelopmentTraining Junior Sales Team: Onboard and train new sales staff to maintain high performance and company standards.Self-Improvement: Continuously seek professional development opportunities to improve sales techniques and knowledge.QualificationsSales Experience: in the hotel, FB, or event management sectors (3+ years).Strong Communication Skills: (verbal and written) for client interaction and presentations.Customer Relationship Management: (CRM) experience.Negotiation Skills: to secure contracts and deals.Detail-Oriented and Organized: especially when handling large events or multiple clients.Knowledge of FB Menu Planning: and understanding of culinary offerings.Proficiency in Microsoft Office Suite: and sales tools (e.g., CRM systems).Networking and Interpersonal Skills: for building relationships in the hospitality industry.Teamwork and Leadership: if managing or mentoring other sales staff.Bachelor's degree: in Hospitality Management, Business, Marketing, or related fields is often preferred.
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