Thinking about moving abroad? Take a look at Barcelona! Barcelona is a city where there is lots to do and experience. When moving there you will be able to visit a good number of museums, the Barcelona Cathedral and the Sagrada Familia.
You can experience the culture and maybe even learn Catalan or Spanish. All of this is possible while working for one of the biggest companies in communication.
Are you a social person and like helping others? Then this position is for you! We can offer you a position in an ambitious, energetic and people-driven company in which you are able to help customers with their questions.
Your roleThe role entails assisting telecommunications customers who have inquiries about their services. This includes addressing both administrative and technical questions through various communication channels such as phone, email, and chat. It is important that you have an error-free and smooth writing style.
ProfileYou are service and result-orientedYou are computer-savvyYou can work and problem-solve independently with a good dose of analytical thinkingYou have the ability to empathize with your customerYou are a good listener and have good communication skillsYou have a good command of the Dutch/Flemish and English languageHospitable, customer-friendly, and helpful to the customerFlexibility and empathy are very importantYou are looking for a challenging long-term position Our offerPaid trainingFree Spanish lessons (once a week)Unique, atmospheric, people-oriented call centre, with a good dose of funMarket-based basic salary with the possibility of a bonusEmployee benefits such as meal card, transport card, and private insuranceFree fruit and coffeeGrowth opportunities LocationBarcelona (Spain)
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