Booksy connects beauty, wellness and health professionals with local customers, powering hundreds of millions of appointments annually. Our vision is to be the destination for scheduling, empowering service providers to thrive and consumers to discover and book services. Consumers love Booksy, with a 4.9+ app rating in the App Store & Google Play, and providers gain peace of mind when they use Booksy Biz to manage their small businesses. As a Booksy Employee, you'll join a team of 800+ around the world building the fastest growing appointments marketplace. Regardless of the position you hold, you'll make a direct impact every day helping our providers grow their businesses and build loyal client relationships in their communities.
Our inclusive, remote-first team operates with a shared commitment to our values:
People first: We empower and elevate the service provider, the consumer, and their communities.Act like an owner: We take responsibility for our actions and their results.Work as a team: We collaborate and care about the success of our team and others.Shoot for the moon: We have ambitious goals and overcome obstacles with tenacity. Ready to join us? Read on for more.
Role OverviewWe are looking for a Director of Product Design who will shape the future of customer interactions and experience across our entire suite of products. This role is key in defining and implementing an overarching UX strategy and approach and ensuring it is in sync with our value proposition and business goals. You will play a critical role in ensuring that Booksy is a design-driven company and will focus on creating an intuitive and inspiring product for both providers and consumers.
You will ensure the organization understands the business value of delivering such products and will lead the design team in executing projects with speed and agility. You will lead a team of designers and UX writers embedded into respective product development teams and report to Booksy Chief Product Officer. This is a critical leadership role that will have a broad strategic impact, influencing not just product development but also overall business strategy. The role is remote, with occasional travel involved and preferably based in the UK, Spain, Portugal or Poland.
Key ResponsibilitiesDefine UX principles, vision and strategy for Booksy:Develop and execute a comprehensive UX/design strategy aligned with our company's goals and vision.Articulate UX/design vision and principles guiding our approach.Use design language to influence strategic decision making, communicate strategic concepts, and facilitate understanding of direction we want to take product experience at Booksy.Lead innovation - analyze, identify and propose solutions that continuously enhance customers experience, help us think big and add a competitive advantage to our offering.
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