Executive Housekeeper - [C-820]

Radisson Blu Resort Fiji is seeking to employ energetic and self-motivated individuals to the following roles in this prestigious 5-star resort located on Denarau Island, Fiji. We create 100% guest satisfaction by providing Yes I Can! Genuine hospitality and ensure "Every Moment Matters" for our guests.
EXECUTIVE HOUSEKEEPERKey Areas of Responsibilities:Ensures the smooth running of the housekeeping department, where all aspects of the guest experience are delivered to the highest levels.Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution.Prepares and is responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained.Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.Leads and manages the housekeeping team, fostering a culture of growth, development and performance within the department.Establishes and delivers an effective programme that advances service standards, profitability and cost control.Develops and implements plans where housekeeping initiatives & hotel targets are achieved.Requirements:3 to 5 years' experience in a housekeeping senior management position.Proven experience in housekeeping with strong problem-solving capabilities.Excellent leadership skills with a hands-on approach and lead-by-example work style.Experienced in using IT systems on various platforms, specifically room management systems software, e.g., Opera.High level of organization and attention to detail.Operational knowledge of housekeeping equipment and machine, including washing machine, dry-cleaner, pressing machine.Ability to work effectively in stressful, high-pressure situations while maintaining composure and guest satisfaction.The ability to multi-task on several assignments at once.Must have excellent written and oral communication skills.Only applicants meeting the selection criteria will be shortlisted for an interview.

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