About Autel: Founded in 2004, Autel Intelligent Technology Corp., Ltd. specializes in the R&D, production, sales, and service of automotive intelligent diagnostics, detection and analysis systems, and automotive electronic components. Autel products and services reach more than 70 countries and regions including the United States, Germany, the United Kingdom, and Australia. Autel is one of the world's leading providers of automotive intelligent diagnostics, inspection and TPMS products and services. In February 2020, Autel was listed on the SSE STAR Market (stock code: 688208). Riding the tide of intelligent automotive, IoT, and new energy, and applying big data and AI technology to integrate repair information and repair cases, Autel is committed to becoming a global leader in providing automotive maintenance solutions that seamlessly integrate device, cloud, big data, and artificial intelligence, while continuously building the digital ecosystem and exploring new opportunities in intelligent driving and new energy. Autel Intelligence has global offices including New York, California, Munich, Venice, London, The Hague, Paris, Dubai, Kanagawa, São Paulo, Shenzhen, Changsha, and Xi'an with more than 2,000 employees. For further information, please visit us now at www.autel.com We offer: Highly competitive salary and benefits package Excellent career development opportunities International work environment Opportunities to collaborate and learn from top talents in the industry We look forward to candidates who: Have a passion for the intelligent automotive industry and are enthusiastic about the IoT Possess good communication skills and a spirit of teamwork Demonstrate a sense of responsibility and proactiveness Candidates with relevant work experience are preferred By joining us, you will: Participate in the rapid development of the intelligent automotive market Contribute to the cause of green environmental protection Collaborate with outstanding talents from around the world Achieve your career dreams Job Description: Respond promptly to customer service inquiries, including pre-sales consultations, after-sales support, and product warranty issues. Provide remote or on-site technical support (if necessary) to enhance customer satisfaction. Organize customer issues, collect and relay customer feedback, maintain customer relationships, support product testing, and facilitate product bug optimization. Prepare and deliver standardized documentation, participate in building the knowledge base, and address real-world product issues. Provide product and technical training for internal and external stakeholders (e.g., functionality training, product demonstrations, and enablement training) and offer remote support. What You'll Need: At least 1 year of experience in pre-sales or after-sales support. Background in science or engineering; experience in technical support or related industries is preferred. Proficiency in Spanish is preferred; fluency in English or other languages is a strong advantage. Clear logical thinking, excellent service, communication, and execution skills, a strong sense of responsibility and teamwork, and the ability to handle unexpected issues. Possession of a valid driver's license and the ability to travel independently. Location: Spain / Netherlands / France Start date: As soon as possible Working hours: Full-time Apply now and join Autel Intelligent Technology to create a smarter future together Contact: Apply directly on LinkedIn or send your resume to recruitment1.euautel.com. Please mention the position that you are applying for in the subject. Best of luck with your job application ??Autel: Autel Intelligence ???2004?,?????????????????????????????????????Autel????????70???????,????????????????Autel????????????????TPMS????????????2020?2?,Autel????STAR????(????:688208)? ??????????????????,???????????????????????,Autel???????????????????????????????????????,????????????,??????????????? Autel Intelligence????????,???????????????????????????????????????????????,??2000????? ???????,??????????:www.autel.com ????: ?????????????; ?????????; ????????; ??????????????? ?????: ???????,??????????; ????????????????; ?????????; ???????????? ????,??: ??????????????; ???????????; ????????????????; ????????? ????: ????????,??????,???????????,????????????????(???),???????? ??????,????????,??????,??????,????BUG??? ?????????,???????,????????? ?????????????(???????????????),??????? ????: 1????? / ?? ????? ?????,??????????????? ???????,???????????????? ????,????????????,?????????,???????? ?????,??????? ????:???/??/?? ????:?? ????:?? ????,?? Autel Intelligence ??????! ????: ???????????? recruitment1.euautel.com (?????????????????) ??????!