.Roles & Responsibilities:High level of expertise on SAP PP moduleOn demand support to Global Business Process and Operational Divisions Teams as well as partners in charge of administration of data centers (database administration, upgrades, performance,)Accountable for Solution issues escalated to the Global Support team. Ensure that tickets are properly responded to, fixed, tested and follows-up those until they are properly closed according to process defined. Support provided is functional (analysis, feed-back, recommendation ...).Analyze content of releases on his/her area and recommend best organization as far as testing is concerned.Liaise with regional / local support teams and testing factory to ensure that release validation process is done properlyAnalyze, challenge, validate recommendations and actions of on his/her areaLiaise with Global Data Excellence and Business Process Leaders organization regarding problem solving and enhancement.Work closely with the Business/Regions/International teams in meeting (phone calls, face-to-face) and meet their expectations for the projects / enhancement's delivery.Contribute, review and validate Core bugs & enhancements specification. Contribute to testing and validation.Technology Skills:Minimum 5 years of SAP PP experience with exposure to multiple projects like Global template design / build / validation, roll-out and support.Sound Knowledge in the area of SAP - PP (Production Planning) with hands-on experience on the following areas.To have exposure on the regression testingExposure to ABAP Skills (Basic debugging skills)The resource should have at least 8 years of SAP PP Experience and good experience in Procurement or Inventory DomainBusiness experience or very good awareness on his/her area. Domain experience in Manufacturing is an added advantageVery good knowledge of SAP functional (processes, available functionalities, ...) and technical background (customizing, environment, transport orders, ...), different stages of projects (run, deployments, testing, ...) as well as project management skills (planning follow-up, team work, multiple teams interactionBehavioral Skills:Excellent communication skills both verbal and written with the ability to tailor communication to the intended audience (excellent English is a must )Strong Analytical, Logical, and Communication Skills.Provide mentoring and guidance to other team members.Should be Self-motivator and result oriented to complete task as per timelines.Business Customer centric and capacity to deliver high level of serviceShould be able to coordinate with global team and service SLA's.Ensure specifications are fully challenged and understood.Customer centric and capacity to deliver high level of service.What's in it for me?Life insurance.Flexible compensation: Health insurance, ticket restaurant, nursery, training, etc