Enterprise Solutions Architect, AGS-EMEA-Field-France & Europe South ENT/DNB SalesSolutions Architects (SAs) work hand in hand with AWS customers to help them make the most of the Cloud. They are at the crossroads of business and technology and engage with organizations at all stages of cloud adoption. SAs create and present technical content and sharing best practices.
SAs are responsible for the overall technical relationship between customers and AWS and make recommendations on security, cost, performance, reliability, sustainability and operational efficiency. They work to understand the customer's needs and give prescriptive guidance on how to create solutions with AWS technology. SAs lead activities such as architecture reviews, white-boarding sessions, demos and technical workshops. They collaborate with other teams such as account management, professional services, support, product teams and the AWS partner ecosystem.
SAs are technical leaders who combine business acumen with technical skills to architect solutions to complex problems where business objectives may be defined but technology strategy and technical solution design are not. They influence their customer or partner's longer-term technology strategy; applying judgement and experience when advising customers on short- and long-term implications of tradeoffs. They are trusted advisors to and understand their customers or partner's business, its needs, its technology challenges, and its industry; also, they build and own relationships with senior leaders ensuring short-term technology decisions will meet long-term business outcomes. They drive technical solution discussions and are able to dive deeply into technical details with customer teams. They are integral to progressing opportunities through their lifecycle. They work with limited guidance to lead and own the design of end-to-end customer solutions and shepherd those solutions through a customer's implementation cycle. They also lead internal teams to deliver solutions that delight customers and result in measurable business impact.
SAs often find opportunities to contribute on shifting delivered solutions into reference designs or reusable artefacts and share best practices by leading and owning the development, delivery, review and maintenance of technical content that educates customers on technology strategy and best practices.
SAs speak at events with significant educational impact for technical and business audiences. They proactively identify gaps in our products and services and distill and translate feedback into clear business and technical requirements for product and engineering teams. They own the root cause resolution of complex problems (both internal and external) and contribute to their organization's strategic planning, helping to identify gaps and opportunities. They actively recruit and develop others; leveraging their experience to train teammates on how to best design technical solutions for customers.
Key job responsibilities
Within the Enterprise segment in particular, SAs work with large, complex, strategic customers. They work together with Enterprise Account Managers (AMs) shaping the strategy to achieve business and revenue goals, while ensuring that best, long-term customer interest is kept as the primary factor in the guidance SAs provide. As such, Enterprise SAs are expected to have strong technical credibility combined with a great deal of soft skills and business orientation.
SAs operate in an autonomous way and are able to identify new technology-based opportunities. They also play an integral role in developing top SA talent, participating in the hiring process, mentoring new members and contributing to initiatives that help scale the SA organization.
In this role you will get to practice your creativity, linking technology to tangible solutions and educating AWS customers about the art of the possible. You will have the opportunity to implement cloud-native reference architectures for a variety of use cases. The Solutions Architecture team is a diverse group of technologists from a variety of backgrounds. Practical knowledge of the AWS platform is desired but not required, provided you have a sound technical foundation and a desire to learn.
You will have the support to grow your expertise in industry and technology areas of depth. Every day you will learn something new from your customers, your peers and your own experiments.
At Amazon you will be encouraged and rewarded for doing what is right for the long-term success of the customer. We value your passion to discover, invent and build on behalf of customers.
Amazon has always been, and always will be, committed to diversity and inclusion. We seek builders from all backgrounds to join our teams, and we encourage our employees to bring their authentic, original, and best selves to work.
Experience within specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics).
Experience in design, implementation, or consulting in applications and infrastructures
Experience in IT development or implementation/consulting in the software or Internet industries
Experience in infrastructure architecture, database architecture and networking
Experience working with end user or developer communities
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
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