Enterprise Account Manager D725

Freightos is the global booking and payment platform for the trillion-dollar freight industry. Our platform is used by hundreds of airlines and ocean liners, thousands of freight companies, and over ten thousand importers and exporters. We are traded publicly on the Nasdaq (CRGO!). Digitizing global trade is an exciting task, and every company is about logistics these days. How to make freight shipping the greenest, cheapest, fastest, and overall most optimal? It's a big deal, and everyone from Techcrunch to the BBC agrees that what we're doing is serious.We are already the world's largest freight market intelligence database. To help empower more of the world's largest retailers, we want to extend those good vibes across the seven seas while providing top-notch data solutions and online tools. But without a world-class Enterprise Account Manager, we'll never make it happen.Responsibilities: We're looking for an Enterprise Account Manager to empower our Freightos Data enterprise customers. The ideal candidate will have both the aptitude and passion to master freight logistics, understanding what we do, the tech that makes it happen, and our competitive advantages. You will manage the portfolio of Freightos Enterprise customers, ensuring their success and satisfaction.The role requires a blended skill set including:Customer-tailored strategiesRelationship managementPhenomenal customer life-cycle managementThe ability to advise on data-driven freight solutionsSales instincts to identify new revenue opportunitiesKey Responsibilities Include: Building a strong network and connecting with customers while juggling internal relationships with product management, R&D, support, sales, and marketing teams.Establishing a framework for prioritizing customer engagement.Keeping our CRM systems and practices up-to-date.Looking for ways to increase adoption of our digital products and identifying expansion opportunities.Converting data points indicating account needs into actionable plans for better adoption, support, and revenue growth.#J-18808-Ljbffr