Englishb Customer Support Specialist - Ev-004

Hotelston is a wholesale (B2B) travel service reservation company. Our product Hotelston.Com is used by over 10,000 travel agents and tour operators in 15+ countries. Hotelston aims to provide the best price and after-sale support for travel business professionals as well as end-customers.In order to provide the best support for our customers, we are growing and currently looking for an Italian Customer Support Specialist (B2B):Tasks:Provide customer support by phone and emailManage travel service (hotel, transfer, attraction) bookingsResolve customer issues and complaintsHandle special offers, stop salesRequirements:Fluent in English (both spoken and written)Attention to detailsCritical thinking and problem-solving skillsAbility to manage multiple tasks simultaneouslyCustomer-oriented communication skillsAbility to work on weekends (depends on agreement)Advantages:Experience in customer supportExperience in tourismOther language skillsWe Offer:Competitive salaryBonus based on resultsPossibility to work only 4 days per week. If not agreed, then 5 days.Superior offers for your holiday/travel servicesInvestments in your professional developmentWork from home possibilities (2 days per week)Modern office in the center of Santa CruzFree parking near the officeRelaxed atmosphere with a rest zone, free snacks and coffee, rooftop terraceTeam building events#J-18808-Ljbffr