.Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420,000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer), is looking for a group of highly-skilled professionals.Purpose of the role As the foundation of the Risk Team, risk specialists help protect our users and their customers from a wide range of risks that come with navigating the world of payments. Each Specialist reviews businesses who either wish to use or are currently using the platform. The reviewer verifies and validates information provided by the merchant, comparing specific details from the account application against supporting documentation.The reviewer evaluates merchants for potential risks they may present, which can take the form of supportability, KYC, credit, or fraud. They make decisions daily that have wide-ranging impacts on financial losses, user experience, or financial partner obligations.Responsibilities: Verify all required details have been submitted with the application for processing.Examine and validate the identity of the merchant to ensure the information submitted is valid.Perform checks in internal and external databases to verify information provided and confirm supportability of the merchant.Identify and document inaccuracies which raise red flags that require intervention and follow up with the merchant.Investigate and compare the items sold on the merchant's website to information provided on the product description, merchant industry, and charges.Reference an internal supportability list and judge whether the merchant is in compliance with our clients' guidelines.Based on the merchant's website, categorize the business using a list of guidelines.Identify businesses as supportable, prohibited, or in need of small changes to their business model.Minimum Requirements: Fluency with internet and social media research, as demonstrated by at least 1 year of experience with computers.Fluent in English (C1 or higher).Ability to be detail-oriented and meticulous, noticing when information from multiple sources do not match up.Capacity for showing empathy, remembering there is a person behind the business.Efficiency working in a fast-paced, high-volume environment.Comfortable making decisions based on incomplete or ambiguous information.Persistent and thorough, willing to go the extra mile to understand specific cases.Collaboration with team members and affinity to share knowledge and best practices