Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.
At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.
Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer), is looking for a group of highly-skilled professionals whose focus is on engaging and obtaining high potential advertisers, and subsequently persuading them to incorporate a range of marketing products into their current Marketing strategies.
Responsibilities
Make outbound customer calls to promote and sell our service
Create, maintain and update database of customers with complete information
Consolidate existing customer base while building new customer base
Record outbound call history and customers response in detail
Ensure customer follow-up all the time
Monitor competitors' products or services and create selling strategies for own products or services
Handle customer needs and requirements
Respond to customer inquiries and resolve
Requirements
Native level of English
Previous sales experience
Experience with CRM
Strong written and oral business communication skills
Comfortable in goal driven environment and attaining goals with broader team
Excellent communication and presentation skills, both written and verbal
Goal oriented, self-motivated individual who is confident, competitive, tenacious and proactive
Able to work independently, but within a team environment
Strong business acumen with the ability to evaluate multiple business models
Customer driven and focused on providing exemplary customer experience
Benefits
Full-time position, from Monday to Friday, 39 hours/week
This is a Hybrid working model in Barcelona
Salary: 22.525€ gross/year + up to 3.975€ gross/year in bonus
Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project)
Relocation support
Intense specific sales training
A permanent presence of coaches who will facilitate your personal and professional development
Established career path to grow within the project
Continuous training and certifications within Google products
Bi-weekly, monthly or quarterly contests
Employment with the world's largest provider of contact center services
Excellent work environment, great colleagues, social arrangements and personal development
Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team
Office location surrounded by the sea (World Trade Center, Barcelona, Spain)
If you want to know more about moving to Barcelona, please click here
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