AdvisorLocation - Barcelona, SpainLanguage - EnglishDescription:Why join usAre you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day. We are looking for English and Irish Speaking Customer Representative to join our exciting projects, with leading brands from tech, finance, travel, fashion, healthcare, and many more industries.What we offer youFull-time contract, 39 hours/week: Monday to Friday 9:00 - 18:00Competitive salary and performance bonusGreat office location in BarcelonaFriends hunting (referral) bonusFull paid training about the company and the project you will be working onCareer development program and specialized coursesOpportunities for a career abroad through the Webhelp International Mobility ProgramWhat you'll experience at WebhelpAs a Customer Representative in our team, you will:Handle calls through CRM agent portalCreate quotations and orders via SAP systemExpedite and communicate expected delivery times to customersOffer basic product advice to individual customer needs (at least catalogue knowledge)Provide first level technical assistance to help customers identify their requirements for products and servicesCall back customersLead managementOther duties and tasks as assignedWe'll be a great match if you:Are native or proficient in English and IrishAre a minimum high school graduateHave an interest in the technical field and a willingness to stay in the project for at least 2 years is of great importanceAre customer oriented, have excellent communication skills and have a commercial attitude and awarenessHave a business mindset will help you engage better with your contactsHave a business/commercial studies and previous experience in a contact center environment will benefit your progression in this role and the project but won't be a decisive traitShare our values of commitment, unity, integrity, recognition, and WOWDon't meet every single requirement?Who we areWebhelp is a people-first company and a global leader in the BPO industry. With more than 100 nationalities, Webhelp Spain is one of the main multilingual centers of the Group. We focus on creating memorable customer experiences and developing business solutions adapted to each company. We enhance the value of the most innovative brands by combining intelligence and emotion to make business more human.If this sounds like you, join us at Webhelp!Webhelp is an equal-opportunity employerRRQ23-006001-1-UNITED KINGDOM
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