Engineering Operations Technician, Data Center Engineering Operations We are currently seeking a Data Center Operations Technician to serve as a technical resource within our mission-critical Data Center. The position will help ensure overall availability and reliability to meet or exceed defined service levels of Data Center Engineering Operations. Due to the success of Amazon's operations and rapid expansion of Data Centres, we are recruiting suitable candidates to operate/maintain these facilities in Spain. You will be expected to have a positive involvement in both the maintenance of facilities and the improvement of efficiencies to help offer AWS' customers better value. Key Responsibilities Assist in the operation and maintenance of all electrical, mechanical, and HVAC equipment within the Data Center/Facility. This equipment supports mission-critical servers and must maintain better than 99.999% uptime. Assist in maintenance and monitoring of all Data Center systems to include incidents/events, problems, changes, monitoring, problem escalation/notification/resolution, and all other aspects of Data Center support. Monitor and troubleshoot all mechanical, electrical, HVAC systems, voice/data, chiller systems, and generators. Provide assistance to contractor or data center engineers to ensure proper operation and maintenance of all facility equipment. Provide assistance to contractor or data center engineer to deploy new equipment, such as building racks, cabling, and other tasks as necessary. Perform site walkthroughs to verify proper operation of Facility Equipment and Monitoring Systems. Qualifications High school or equivalent diploma. Knowledge of generic mechanical room infrastructure such as chillers, cooler units, and fan controls. Knowledge of key electrical competencies and theory. Good command of English. The Engineering Operations Technician should be able to demonstrate: An ability to solve problems through root-cause elimination, stepping back to understand the broader context. An aptitude for troubleshooting and problem-solving complex issues. Ability to maintain service level agreements (SLAs) through the implementation of proactive issue detection and immediate response. An ability to follow procedures, system documentation, and track issues through appropriate entries into a Trouble Ticket system. Prioritize appropriately in a complex, fast-paced environment. Willingness to take ownership for technical issues brought by the customer base. Be capable of actively engaging and working collaboratively with other support teams to drive resolution of problems encountered. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. #J-18808-Ljbffr