Engineering Operations Technician, Data Center Engineering OperationsAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.
We are currently seeking a Data Center Operations Technician to serve as a technical resource within our mission-critical Data Center. The position will help ensure overall availability and reliability to meet or exceed defined service levels of Data Center Engineering Operations. We are recruiting suitable candidates to operate and maintain these facilities in Spain.
You will be expected to have a positive involvement in both the maintenance of facilities and the improvement of efficiencies to help offer AWS' customers better value.
Key job responsibilities: Assist in the operation and maintenance of all electrical, mechanical, and HVAC equipment within the Data Center/Facility, maintaining better than 99.999% uptime.Assist in maintenance and monitoring of all Data Center systems including incidents/events, problems, changes, monitoring, problem escalation/notification/resolution, and all other aspects of Data Center support.Monitor and troubleshoot all mechanical, electrical, HVAC systems, voice/data, chiller systems, and generators.Provide assistance to contractors or data center engineers to ensure proper operation and maintenance of all facility equipment.Assist in deploying new equipment, such as building racks, cabling, and other tasks as necessary.Perform site walkthroughs to verify proper operation of Facility Equipment and Monitoring Systems.In addition to acting as a Facilities First Responder to critical events, this individual will also support new and existing data center facilities and will demonstrate an ability to operate with minimal supervision.
The Engineering Operations Technician should be able to demonstrate:
An ability to solve problems through root-cause elimination, understanding the broader context.An aptitude for troubleshooting and problem-solving complex issues.Ability to maintain service level agreements (SLAs) through proactive issue detection and immediate response.An ability to follow procedures, system documentation, and track issues through appropriate entries into a Trouble Ticket system.Prioritize appropriately in a complex, fast-paced environment.A willingness to take ownership of technical issues brought by the customer base.Capability to actively engage and work collaboratively with other support teams to drive resolution of encountered problems.A day in the life: AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply.
Minimum Qualifications: Knowledge of generic mechanical room infrastructure such as chillers, cooler units, and fan controls.High school or equivalent diploma.Knowledge of key electrical competencies and theory.Good command of English.Preferred Qualifications: Bachelor's degree in engineering, project management, construction management, or similar technical focus.Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use, and transfer the personal data of our candidates.
#J-18808-Ljbffr