For decades, Critical Care has operated at the intersection of groundbreaking medical innovation and improved patient care. Put simply, we exist because we're committed to creating a world where every patient who should be monitored will be monitored with smart technology.
With this impactful vision in mind, we are now embarking on becoming an entirely independent business from Edwards Lifesciences (NYSE: EW), a process that is on track to be completed by January 2025.
As Critical Care transitions to NewCo, we will continue to benefit from the expertise and experience of 4,000+ dedicated global employees, a vibrant innovation engine with 11% revenue re-invested in R&D, and strong sales growth and profitability. We will be well-positioned to pursue our focused strategy and build upon our category leadership in three important ways:
1. Accelerating the shift from classic monitoring solutions to smart monitoring technologies;
2. Launching new, AI-enabled connected platforms to support our portfolio of products; and
3. Expanding into additional care settings with new, non-invasive monitoring technologies.
So, if you're a dynamic and passionate person, eager to contribute to a leading advanced monitoring company, we invite you to explore our career opportunities. Those who choose to join us will be part of a 'once-in-a-generation' journey to improve the quality of care and outcomes for millions of patients around the world.
Appendix: For further detail on the spin-off from Edwards Lifesciences, please consult this 2023 Investor Conference Presentation, pages 89-99: https://ir.edwards.com/events-presentations/event-details/2023/Edwards-Lifesciences-2023-Investor-Conference-2023-bK2BbXaBha/default.aspx Job Details: Engineer, Technical Services, Critical Care Provide technical support and services covering installation, upgrade, repair, maintenance, sample units management and in service/ training.
How you will make an impact:
• Collaborate with senior team member in providing technical support and services covering installation, upgrade, repair, maintenance, sample units management and in service/ training
• Provide the technical service reports to the management after customer visits and on-site services
• Allocate and track loan/ rental/ trial/ demo/ sample equipment
• Provide technical data on products to sales team and ensure that information provided is accurate, timely and in accordance with Edwards' policies and procedures
• Assess and provide feedback on the best solutions for the specifications of hardware and software
• Other incidental duties
What you'll need (Required):
Bachelor's Degree in Engineering/ Biomedical Engineering or related field, 1 Year experience Technical Engineer/Service Engineer in Medical or Pharmaceutical companies Required
Experience working in a medical device and/or regulated industry
What else we look for (Preferred):
• Good problem-solving and critical thinking skills with the ability to learn complex products through independent learning
• Good computer skills in Microsoft Office Suite, including Word, Excel, and PowerPoint; JDE or equivalent experience preferred
• Good written and verbal communication skills
• General knowledge of the medical device industry preferred
• Strict attention to detail
• Ability to interact professionally with all organizational levels
• Ability to manage competing priorities in a fast paced environment
• Must be able to work in a team environment, including immediate supervisor and other team members in the section or group; and may interact with vendors
• Ability to build stable working relationships internally
• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control
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