.Job DescriptionWhen you're part of Thermo Fisher Scientific, you'll do exciting work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.Position Location: Spain - ValenciaWithin our EMEA Bulk Elemental Unit we are looking for an experienced and motivated Field Service Engineer, product line Bulk Elemental Analysis with focus on material characterization, rapid elemental analysis, information of materials applications and if required extending to other product lines and or applications. Based around ValenciaHow you will make an impact:As Field Engineer representative in this position, responsible for delivering and build service excellence over and above our customer expectations.What you will do:Represents our company in a positive, professional manner in all taking care of company's customers, both external and internal.Frequent trips in Spain/Portugal and time to time in other countries in EMEA.Own and deliver service commitments and complete installations, repairs, data analysis and calibrations, preventative maintenance, training, radiation services. On X-Ray fluorescence Spectrometers and optical emission spectrometersResponsible for providing services remote or at site within the agreed conditions; sets the accurate priorities.Service reporting, documentation and creation of protocols to specification on internal and customer needs.Maintain high level of customer allegiance by building strong customer relationships and promoting on excellent customer experience.Partner with our commercial colleagues to deliver customer deals that can be implemented profitably and meet/exceed customer expectationsHelp on continuous improvement through our Practical Process Improvement Business SystemEducationDiploma or equivalent education preferable in electrical engineering, chemistry, engineering, or technical training in the field of electronics or training in the (chemical field with technical orientation)ExperienceFive years of work experience in technical servicesField service experience (technical) or strong service knowledgePreferable knowledge in heavy industrial process (metallurgy, mining, geology and geochemistry, petroleum, polymers, glass, etc...)Outstanding fixing skills passionate about electromechanical, software and application issuesKnowledge, Skills, AbilitiesExcellent interpersonal communication both written and oral in EnglishAbility to work efficiently with customers and colleagues in difficult and stressful situationsGood knowledge of electronics and mechanicsCustomer friendliness and a professional demeanorPC literacy including MS Office and Outlook