Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
Job Description
We are currently seeking a high-reaching and proven Field Service Technician to join our premier Service team at Thermo Fisher Scientific Inc. As an industry leader, Thermo Fisher Scientific is committed to enabling our customers to make the world healthier, cleaner, and safer.
In this position, you will have an important role in advancing research, addressing intricate scientific problems, and promoting technological progress. You will be accountable for providing outstanding field service assistance to our customers, ensuring the smooth operation and upkeep of our advanced scientific instruments.
Job Responsibilities:
Determine root causes of instrument failures and implement successful solutions
Collaborate with teams from different departments to diagnose and resolve technical issues
Conduct regular preventative maintenance and calibration of instruments
Provide world-class customer service, building strong relationships with clients
During the visits to propose our products and services, as well as to provide guidance on new equipment and services
Complete detailed service reports and maintain accurate documentation
Job Requirements:
Technical bachelor's degree, advanced technical degree or related field
Minimum of 3 years of experience in field service or a similar role
Excellent analytical and critical thinking abilities
Excellent communication and customer service abilities
Ability to work independently and in a team environment
Ability to lead priorities
Driver license and availability to travel
Spanish and English proficient
Join our inclusive and diverse team where your unique experiences, background, and perspectives are valued. Thermo Fisher Scientific is an equal opportunity employer and offers reasonable accommodations for applicants with disabilities. If you require accessibility assistance or an accommodation during the application process, please contact us at 1-855-471-2255. Apply today to start your story with Thermo Fisher Scientific and contribute to our mission of making the world healthier, cleaner, and safer.
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