Emea Services Quality Business Process Owner | Sp306 Kfs351

For our EMEA Service Operations team, we are looking for a Services Quality Regional Business Process Owner. In this role, you will be responsible for developing and managing the EMEA Services Quality Management processes, providing standardization across the region. As a Quality Lead, you will play a crucial role in the end-to-end business by ensuring that services meet set thresholds of acceptability.
You will also define the Quality framework and plan, direct and coordinate quality assurance programs, and formulate quality control policies. This position aims at improving the regional Services Organization's efficiency and profitability by reducing waste.
The role is open for the following locations in a Hybrid setup:
UK - SloughIreland - DublinFrance - MontbonnotThe Netherlands - HengeloBelgium - Groot-BijgaardenSpain - BarcelonaSweden - StockholmFinland - EspooGermany - BonnItaly - MilanHungary - BudapestIt reports to the EMEA Service Performance & Quality Manager.

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