At Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. And, we give back to our community by volunteering our time, supporting non-profits, and minimizing our global footprint. Each day, thousands of employees, customers, and partners all over the world trust Talkdesk to deliver a better way to great experiences. We are recognized as a cloud contact center leader by many of the most influential research organizations, including Gartner and Forrester.
With $498 million in total funding, a valuation of more than $10 Billion, and a ranking of #8 on the Forbes Cloud 100 list, now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth. At Talkdesk, we embrace FAST, our fundamental operating principles that define who we are as an organization. These principles drive us to make the impossible possible.
FAST: Focus + Accountability + Speed = TalkdeskerFocus: Focus time, energy and attention on what is most impactful for the business and thoughtful about how and when to partner with others.Accountability: Hold self and others accountable to meet commitments and drive results. Accept responsibility for successes and failures.Speed: Execute with agility and urgency. Act promptly, decisively, and without delay. Make good and timely decisions that keep the organization moving forward.Responsibilities: Managing programs and initiatives to drive pipeline and accelerate our sales growth in Spain and France.You will work closely with our global marketing and sales teams to manage our campaigns and programs across multiple segments and channels i.e. enterprise, commercial, industries, digital, events, email etc.Plan and execute regional events, from small scale events such as executive roundtables to large-scale Expos and webinars.Localize demand generation campaigns (AI, Persona, industry campaigns) to address the specific regional needs in Spain and France.Analyze the results of campaigns in real time, apply findings to increase results, and drive improvements to optimize plans at all times.Partner with marketing operations to understand plan performance, track results and share progress with sales and key stakeholders.Requirements: Fluent in business Spanish, French and English.5+ years of experience planning, executing and optimizing B2B technology demand generation and enterprise marketing programs.Strong at business partnering; engage with and value partnering closely with cross-functional teams including: sales, operations and the broader marketing organization.Comfortable presenting to sales and dealing with ambiguity.Understanding of marketing tactics - events, paid media, email marketing, webinars, web.Strategic problem solver with the ability to diagnose and solve challenges leveraging data and testing.Excellent communicator with strong written and verbal communication skills.Familiar with marketing automation, CRM, attribution and site optimization tools.Superior project timeline development and management skills.Seasoned at managing multiple complex projects simultaneously.Ability to work in a fast-paced environment.Able to maintain excellent written and verbal communication with all parties.High energy and go-getter attitude; comfortable working autonomously.Proficient in Google docs, slides, sheets or equivalent (e.g., Word, PowerPoint, Excel) and ideally have experience with Asana, Marketo and SalesForce.Work Environment and Physical Requirements: Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.)
The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.
Job Summary Job number: 5739933
Date posted: ********
Profession: Marketing and Creative
Employment type: Full-Time (Exempt)
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