.For more than 130 years, diversity, equity & inclusion (DEI) have been part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Our commitment to respect the dignity and diversity of all is embedded in our Credo. We know that the success of our business depends on having the best talent in a workforce that reflects the diverse markets we serve around the world and an inclusive culture that values different perspectives and life experiences. That is why we in EMEA are working to create an inclusive environment where diverse backgrounds, perspectives and experiences are valued and each and every one of our people feels that they belong and can reach their potential. No matter who they are. Diversity,Equity & Inclusion at Johnson & Johnson means "You Belong"!OVERALL PURPOSE OF JOB: The EMEA Digital Operations Manager is responsible to lead the operations at scale for our digital marketing platforms in EMEA in support of OPCOs (operating companies) & IBVTs (integrated brand value team leads) in an inclusive, timely & qualitative manner. The EMEA Digital Operations Manager will work on various regional strategic digital projects driving standardization & governance of operations in Digital within the region, answer business needs, partner with cross-functional teams to shape these projects and launch them in close collaboration with EMEA & local teams.MAIN ACTIVITIES/TASKS: Lead standardization efforts on digital operations in the region.Lead the governance on agency operations & media operations.Drive process optimization projects to bring efficiencies on operating digital at scale in Janssen.Liaise with all stakeholders to ensure quality of deliverables, timely progression of projects, and adherence to specification.Ensure all developed projects & strategies respond to our industry-specific compliance guidelines.Successfully develop strong working relationships with key stakeholders to maintain communication and manage expectations with regards to services functionality and delivery.Drive change management & communication projects to internal stakeholders to drive the new strategic projects and best-in-class adoption of strategies.Build strong networks across the whole organization to maximize scaling of regional strategy.Qualifications ESSENTIAL KNOWLEDGE & SKILLS: Master or Bachelor's degree in a relevant discipline.Expert in Digital, Omnichannel and digital marketing.Comprehensive understanding of the critical business questions and drivers of performance.Strong communication and presentation skills.Strong networking skills with the ability to create and develop collaborative working relationships across different departments and countries.Strong change management experience.Excellent written and spoken English. Fluency in additional EMEA languages would be beneficial.Ability to work effectively in virtual teams in a highly matrixed environment
