.Additional Locations: Spain-Madrid; France-Île-de-France; Germany-Düsseldorf; Italy-Milan; Netherlands-Kerkrade; United Kingdom-Hemel HempsteadDiversity - Innovation - Caring - Global Collaboration - Winning Spirit - High PerformanceAt Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges.With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing whatever your ambitions.Commercial & Customer Engagement (C&CE) Manager Capital Sales and Service EMEAOver the last three years, we have significantly invested in our Capital Equipment and Technical Service (CETS) capacity to enable our growth, to leverage acquisitions, to bring new digital tools and to create better alignment between our field service engineers and our commercial teams.We've nearly doubled our capital equipment-related revenue!As we prepare for the years to come, when success will be even more dependent on the success of Capital equipment, we are investing in an organization to help accelerate our service revenues, improve CE-selling capabilities, and enable the growth of our franchises and future acquisitions.The EMEA CETS Commercial & Customer Engagement (C&CE) Manager will be responsible for defining and implementing strategies and tools that drive improvements within the EMEA Capital and Service commercial organization and in partnership with the divisions.The core objective of this role is:Develop and Implement Commercial Strategies: Lead the design and execution of comprehensive capital and service commercial strategies aimed at improving business performance, market penetration, and revenue growth, ensuring alignment with company objectives.Optimize Sales Processes: Analyse current Capital & Service sales operations, proposing and implementing improvements to increase efficiency, productivity, and customer satisfaction. Ensure the salesforce is equipped with the right tools and methodologies to achieve optimal performance.Data-Driven Decision Making: Steer the transformation through a regular data-driven business decision culture across the entire function. Drive a culture of data-driven business decisions by leveraging analytics to assess market trends, customer insights, and sales performance. Provide actionable recommendations to senior management to support continuous improvement and commercial effectiveness.Monitor Key Performance Indicators (KPIs): Establish and track key metrics related to commercial excellence, such as revenue growth, profitability, capital sales vs placements, and service penetration. Regularly report progress to the executive team, ensuring full transparency and alignment on commercial goals