.Onsite Location(s):Madrid, M, ESDiversity - Innovation - Caring - Global Collaboration - Winning Spirit - High PerformanceAt Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing – whatever your ambitions.Commercial & Customer Engagement (C&CE) Manager Capital Sales and Service EMEAThe EMEA CETS Commercial & Customer Engagement (C&CE) Manager will be responsible for defining and implementing strategies and tools that drive improvements within the EMEA Capital and Service commercial organization and in partnership with the divisions.The core objective of this role is:Develop and Implement Commercial Strategies: Lead the design and execution of comprehensive capital and service commercial strategies aimed at improving business performance, market penetration, and revenue growth, ensuring alignment with company objectives.Optimize Sales Processes: Analyse current Capital & Service sales operations, proposing and implementing improvements to increase efficiency, productivity, and customer satisfaction. Ensure the salesforce is equipped with the right tools and methodologies to achieve optimal performance.Data-Driven Decision Making: To steer the transformation through a regular data driven business decision culture across the entire function. Drive a culture of data-driven business decisions by leveraging analytics to assess market trends, customer insights, and sales performance. Provide actionable recommendations to senior management to support continuous improvement and commercial effectiveness.Monitor Key Performance Indicators (KPIs): Establish and track key metrics related to commercial excellence, such as revenue growth, profitability, capital sales vs placements, and service penetration. Regularly report progress to the executive team, ensuring full transparency and alignment on commercial goals.Lead Change Management Initiatives: Champion organizational change by steering initiatives aimed at enhancing commercial effectiveness, including new systems, processes, and cultural shifts. Collaborate with stakeholders on the roll-out and execution plans to ensure successful transformation towards a more data-driven decision-making culture.Cross-Functional Collaboration: Partner with divisional business leaders and cross-functional teams, including marketing, finance, sales, and operations, to ensure alignment between commercial goals and broader business strategies. This also involves working with the Center of Excellence (CoE) to ensure process and technology requirements are captured and standardized across divisions