.EMEA Channel Sales Support Coordinator What will be your role?
We are seeking a Channel Sales Support Coordinator to join our team.
In this position, you will play a critical role in providing administrative support to our EMEA Channel Sales representatives and effectively responding to customer queries.
The ideal candidate should possess extensive experience in sales support administrative / coordination with an understanding of international cultures.
By utilizing your expertise, you will contribute to the development and maintenance of positive customer relationships, whilst ensuring the smooth operation of our sales team.
Join us and make a significant impact on our sales efforts and overall business success.
What will be your responsibilities?
Sales Support: Helping the sales team to improve their productivity managing administrative tasks between them and customers.
Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.
Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are on time.
Providing assistance for customer orders, account statuses, and relevant problems as well as informing clients of unforeseen delays or problems.
Providing information and guides to help the sales team.
Other ad-hoc support tasks and exercises as per business requirements.
Teamwork and Interpersonal Skills: Collaborate effectively with colleagues and stakeholders across different departments to ensure alignment in sales activities.
Communicate openly and professionally with colleagues, sharing insights, best practices, and feedback to foster a supportive and collaborative work environment.
Demonstrate strong interpersonal skills in interaction with colleagues to build trust.
What profile do we need?
3+ years of experience as a Sales Support Specialist or Sales Support Associate.
CFGS/Degree Admin or similar.
Experience with ERP and CRM systems.
MS Office Suite, particularly MS Excel.
In-depth understanding of sales principles and customer service practices.
Advanced English speaker.
Excellent communication skills.
Analytical and problem-solving skills.
Teamwork and motivational skills.
Multi-cultural experience.
What we offer Johnson Control offers an interesting remuneration package according to your qualification and experience.
In addition to our salary policy, job stability, continuous training, the possibility of professional development, and an excellent working environment, are part of our employee benefits package.
Working with us you will be part of a global company that embraces diversity, rewards a job well done, and inspires people to achieve the best.
In an environment that is constantly evolving, we will put the pillars so that you can develop a professional path that is as unique as you.
As a member of our team, you will have the opportunity to make a difference.
The world is waiting for you, and so are we