EMEA Business Process Analyst Salesforce - MadridPosition:EMEA Business Process Analyst SalesforceJob Description:About Us:Arrow Enterprise Computing Solutions, a division of the Arrow Electronics Group, provides IT professionals with global technological solutions associated with offers of training and services in five main segments: servers, storage and virtualization, networks and security, infrastructure software, and Cloud solutions.As part of its growth, ARROW BSC is strengthening its teams and is looking for a EMEA Business Process Analyst Salesforce.What you will be doing at ARROW:Identify bottlenecks, streamline workflows, and drive growth by translating complex business needs into efficient processes.Examine existing processes to identify inefficiencies and opportunities for improvement, creating detailed process maps and redesigning workflows.Oversee organizational change initiatives, develop communication plans, provide guidance for training, and support the Change Management team to ensure smooth transitions.Establish key performance indicators (KPIs) and track process metrics to gauge the effectiveness of process improvements.Work closely with various departments to gather input from stakeholders and define standardized metrics to align process improvements with overall business goals.Who are we looking for?Good mixture between technical & soft skills is required:Proficiency in Process Mapping and Modeling tools like BPMN and Microsoft Visio.Ability to analyze data using tools like Power BI or Excel.Knowledge of Lean management and Six Sigma methodologies.Familiarity with Configure Price Quote (CPQ) & Salesforce applications.Excellent verbal and written communication skills in fluent English.Strong analytical and problem-solving abilities.Ability to lead cross-functional teams and manage change initiatives.Strong organizational skills to manage multiple projects.Flexibility to adapt to changing business environments.Ability to work collaboratively with various departments.What is in it for you?Full Permanent contract.Social advantages including CNSS, CIMR, Health insurance.Very good working atmosphere in a team of passionate collaborators.Work culture where you can make an impact.Working within an international organization recognized worldwide in its sector.Location:Madrid, Community of Madrid, ESTime Type:Full timeJob Category:Business Support
#J-18808-Ljbffr