Requisition #: 14825 Our Mission: Powering Innovation That Drives Human Advancement When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. Innovate With Ansys, Power Your Career. Summary / Role Purpose Join the Ansys Customer Excellence team and partner with our customers to engineer what's ahead, solve their real-world engineering problems, deploy Ansys software in their design workflows, and grow Ansys' business. As a hands-on expert in Ansys products, you will use advanced-level engineering knowledge to provide technical pre-sales support, perform professional services, and help translate customer requirements into exciting new product features. Key Duties and Responsibilities Apply engineering expertise and knowledge of electromagnetics to provide exceptional technical support to customers, ensuring high-quality, timely customer service that results in improved customer satisfaction and productivity. Take ownership of customer problems, proactively engage with selected accounts to provide comprehensive electromagnetic solutions. Contribute to the delivery of professional services for projects which may include collaborative work with other application engineers in the same or different disciplines. Create and collaborate on creating/writing scripting solutions to enable better customer workflows that automate or streamline the use of our solvers. Familiarity with high frequency concepts including S-parameters, wave propagation, insertion/return. Familiarity with signal and power integrity simulation analysis including eye diagram analysis, cross-talk analysis, transmission line impedance simulations, bathtub curves, TDR, power delivery networks and power plane decoupling analysis. Familiarity with package, printed circuit boards and connector design processes and EDA Tools. Minimum Education/Certification Requirements and Experience Required education and degree type: BS or MS or PhD in Electrical Engineering or a related field. Required minimum years of professional experience in an engineering environment: MS+6, PhD+3. Demonstrated use of relevant Ansys software or knowledge of other commercial CAE, CAD, EDA, PLM software packages. Knowledge in board manufacturing, layout design of electronic printed circuit board. Logical problem-solving, strong interpersonal and communication skills with the ability to facilitate and conduct webinars and presentations to customers and a wide range of audiences. Fluent in writing and speaking Spanish and English. Strong organizational and time management skills, possesses a sense of urgency. Ability to work on multiple projects which are complex in nature across geographically diverse locations. Projects a professional image and demonstrates business acumen, driven to succeed. Ability to travel up to 25% of time. Preferred Qualifications and Skills Preferred education and years of professional experience in an engineering software environment: MS+8 or PhD+5. 2 years of experience in application engineering, customer support, or consulting services type customer facing roles using engineering software. Demonstrated ability to understand business requirements and translate these into an execution plan that delivers value and meets business goals. Basic understanding of OOP (Python) and Agile methodology. Knowledge of virtual compliance of SERDES and/or DDR memory. Familiarity with commercial simulation tools such as SIwave, HFSS, or Keysight ADS, Sigrity, Hyperlynx. INCLUSION IS AT OUR CORE We believe diverse thinking leads to better outcomes. We are committed to creating and nurturing a workplace that fuels this by welcoming people, no matter their background, identity, or experience, to a workplace where they are valued and where diversity, inclusion, equity, and belonging thrive. WELCOME WHAT'S NEXT IN YOUR CAREER AT ANSYS At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively we strive to change the world with innovative technology and transformational solutions. At Ansys, it's about the learning, the discovery, and the collaboration. It's about the "what's next" as much as the "mission accomplished." And it's about the melding of disciplined intellect with strategic direction and results that have, can, and do impact real people in real ways. CREATING A PLACE WE'RE PROUD TO BE Ansys is an S&P 500 company and a member of the NASDAQ-100. We are proud to have been recognized for the following more recent awards: Newsweek's Most Loved Workplace globally and in the U.S., Gold Stevie Award Winner, America's Most Responsible Companies, Fast Company World Changing Ideas, Great Place to Work Certified. For more information, please visit us at www.ansys.com. Ansys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.
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