Electronic Fraud Analyst - SCF Country: Spain SANTANDER CONSUMER FINANCE GLOBAL SERVICES is looking for an Electronic Fraud Analyst , based in our Boadilla del Monte (Madrid) office.
WHY YOU SHOULD CONSIDER THIS OPPORTUNITY Santander is proud of being an organization where there are equal opportunities regardless of gender identity, culture, and disability.
Our mission is to contribute to help more people and business prosper.
WHAT YOU WILL BE DOING As a member of the Electronic Fraud (eFraud) team, we'll look to you to enable the efficient management of initiatives and services in SCF Global (oversight and support of SCF subsidiaries worldwide), and in central entities directly managed by the SCF global cybersecurity team (Western Hub, HQ, and Global Services).
We need someone like you to help us in different fronts: Deployment, oversight, and continuous improvement of eFraud prevention initiatives, including carrying out investigations, analysis of risks/trends on products and services, consulting and advising on potential weaknesses to mitigate risk to business areas.
Monitor fraud prevention controls, tools, and policies for new products and multiple channels, including app, web, contact center, and branch.
Follow and report on fraud risk indicators, as well as related events and incidents.
Review customer journeys to ensure an effective control environment in digital channels.
Collaborate with cross-functional teams, including Risk, Legal, Compliance, and IT.
EXPERIENCE Minimum 5 years of experience in Cybersecurity, teams, and project management.
Minimum 3 years of experience in Electronic Fraud.
EDUCATION STEM related career.
Cyber certifications in any cyber/network security or IT audit/risk management Certification is a plus: CISSP, CEH, ISACA (CISM/CSX/CISA) or similar.
Office and Power BI skills.
SKILLS & KNOWLEDGE Cybersecurity and Secure User Experience knowledge.
Specific knowledge of eFraud and planning and executing cybersecurity Training and Awareness plans, including definition of actions, gathering, and analyzing results and decision about necessary corrective initiatives.
Fluent English and Spanish proficiency.
Team management.
Project management.
OTHER INFORMATION Travel, mainly to European countries, if needed (normally not frequent).
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