THIS IS US - TIER Mobility is Europe's leading shared micro-mobility provider, with a mission to Change Mobility for Good.
By providing people with a range of shared, light electric vehicles, from e-scooters to e-bikes and e-mopeds, powered by a proprietary Energy Network, TIER helps cities reduce their dependence on cars.
Founded in 2018 by Lawrence Leuschner, Matthias Laug, and Julian Blessin, TIER is headquartered in Berlin and currently operates in 190+ cities across 20 countries in Europe and the Middle East.
With a focus on providing the safest, most equitable, and most sustainable mobility solution, TIER has been climate neutral since 2020.
Permanent employee, Full-time THE ROLE AND YOUR IMPACT AT TIER Ensure smooth operations for our NextBike bike sharing scheme in the Barcelona metropolitan area that we are running in cooperation with two service partners.
Support the local team with running and optimizing operations such as positioning of the bikes, rebalancing, and maintenance.
Being the main point of contact and channel between the service leads of two warehouses and the HQ.
Together with the warehouse service leads responsible for the daily control of all relevant service activities.
Monitoring contract relevant key performance indicators and service level agreements.
Placing tickets to report, document, and monitor technical tasks and app-related modifications and adaptations.
YOU'LL FIT GREAT WITH THESE SKILLS AND QUALIFICATIONS Passionate about cycling and sustainability.
You have already gained experience in an operations environment and with monitoring services and logistics.
Organized and structured mentality; comfortable working in a fast-paced environment.
You are a team player, show initiative and commitment.
Analytical & data-driven; knowledge of data tools & visualizers (e.g., Excel/Google Sheets, Looker, Tableau, Kepler, SQL) is a plus.
Good communication skills in Spanish and English.
GET AN IMPRESSION OF THE TEAM You will work as part of TIER's Spanish team and with the NextBike by TIER headquarters as well as product and tech teams.
You will build good relationships and manage our local service partners which are instrumental for our success.
THIS MAY INSPIRE YOU Join us at the forefront of one of the most exciting and rapidly moving industries.
We're agile, we're growing and so will you!
At TIER, there's space for exponential professional development and room to make a huge impact on the business going forward.
Being part of the team means you're part of its success.
Our ESOP program gives you an opportunity to have a share in the company - nothing like invested interest!
We support your growth with an annual development budget.
Surf your city with free rides on our e-scooters and e-mopeds.
Diversity and inclusivity is super important to us, so enjoy initiatives & programs such as #WomenofTIER.
Expect company onboarding and team events with international colleagues from all over the world.
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