Eim-38 Dutch Speaking Customer Experience Associate - Work

Requirements: What you will bring:- Strong written and verbal skills in both Dutch and English- Work experience in retail or familiarity with e-commerce will be considered an asset- Solution driven out of the box thinking- An empathetic soul with the communication skills that match- An entrepreneurial mindset to balance out the cons and benefits- A positive and adventurous attitude- A sponge that is willing to soak up all the knowledge and experience we offerWe don't make excuses for why the customer's camera or balloons will not be delivered on time for his child's first birthday party! We provide solutions! If that solution doesn't exist,we simply create it and share our experiences with our colleagues so they can also put a smile on their customers' faces!Responsibilities: What you will do:- Be the primary point of contact for customer requests, representing the Netherlands' leading online retailer- Handle inquiries about product orders, payments and deliveries, as well as customer complaints- Turning every customer into a happy customer!- Exchanging ideas and solutions with your colleagues!- Enjoy your time in Greece!Benefits: What we offer:- Complete relocation support (we will cover all the costs from the moment you leave your house until the moment you are ready to rent your first home here in Greece)- Competitive monthly salary + 2 extra salaries per year- Health benefits - extra private healthcare benefits on top of standard public insurance- Numerous perks and discounts- Fully renumerated training by certified instructors#J-18808-Ljbffr