About Swiss Re
Swiss Re is one of the world's leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient.
We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime.
We cover both Property & Casualty and Life & Health.
Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients.
This is possible thanks to the collaboration of more than 14,000 employees across the world.
Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking.
We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics.
In our inclusive and flexible environment everyone can bring their authentic selves to work.
About the role
The Client Manager works in close collaboration with the Regional Head, other Senior Client Managers, Underwriters, Actuaries and other Specialists to produce and retain profitable treaty and facultative business from assigned existing and prospective clients.
The main responsibility of the Client Manager is to support the Business Unit in growing the block of business assigned.
This role includes the following activities related to business for the assigned portfolio of clients:
Preparation of Marketing Strategy for the assigned markets and clients.Actively seek new business opportunities with existing and new clients under consideration of corresponding market strategy.Monitor insurance and reinsurance industry for market trends and developments, including competitors' actions and adapt client-specific strategies and action plans accordingly.Execution of the "Marketing Process" for assigned markets and clients, which includes:Develop and provide support to the Business Unit in specific marketing plans for each assigned market or client segment.Responsible for the implementation and update of the client segmentation for assigned markets.Develop specific business plans for each client.
Perform a detailed analysis of each assigned client including ownership, structure, financials, financial security, portfolio, reinsurance buying behavior, SWOT and traditional reinsurance as well as other capital management needs and derive client-specific strategies and action plans that are aligned with our financial goals, divisional strategic map and balanced scorecard.Give support to the Regional Head in the management of the cross functional teams (XFT) of underwriters, pricing actuaries, accountants, business services, risk management and claims professionals and legal specialists.Handle and give support to other Client Managers in negotiations with clients with appropriate involvement of XFT.Perform technical analysis and adequate documentation on select business in renewal process.You will be responsible for the client relationship by maintaining frequent contact and proactively offering reinsurance and capital management solutions that build win-win situations for both clients and Swiss Re.
Offer adequate training possibilities to clients:
Ensure adequate quality of events (content, logistics, etc.
).Coordinate definition of new products & services strategy (i.e.
support to clients with technical notes).Document client information through CMS/Discussion Notes on a timely basis.Provide accurate and timely projections and plans for assigned clients, coordinated with underwriters and other specialists.Regularly monitor the accounting and economic performance of business for the assigned clients.Identify and participate in the resolution of any issues with respect to premium collection, commission payments, claims payment and reserve developments.Through the use of appropriate management reports, compare and analyse top and bottom line results with target volume and economic returns, projections and plans and take appropriate action.
Participate in the resolution of any issue within or outside of Iberia Reinsurance Team that affects the broader relationship with a client.
Facilitate the offering of support services to clients (audits, portfolio analyses, value at risk analysis).
#J-18808-Ljbffr