Welcome to our fabulous world. We are TheFork. Our mission is to bring happiness through amazing dining experiences, thanks to our 3 main products:
TheFork App: the restaurant discovery and booking app for every occasion. TheFork Manager: the tool to digitize restaurant operations and be in full control of your business. TheFork Pay & gift cards: the new and amazing dining payment experience. Creator of a unique model that disrupted the restaurant industry 15 years ago, we are now the leading dining platform across Europe and Australia. We are experiencing an exciting period of growth, and we need the greatest folks onboard. Together, we will make our wildest dreams come true! We strongly believe that our mission can only be achieved if we also bring happiness to our working environment. We do this by providing a flexible, multicultural and positive environment where each individual has the space to grow. We nurture this happy culture through our core values:
We are better together We act like an owner We genuinely care for our users and customers We believe in transparency We never stop learning Speed wins Oh! And we are also part of the big Tripadvisor family.
What you will do: Make outbound calls to our current customers to present them solutions for their business to ensure they will generate significantly more revenue with TheFork month over month. Selling, upselling and retaining products and customers. Be the primary point of contact and build long-term relationships with customers. Ensure support and training to use our tools. Products sold and maintained across your portfolio. Leverage the usage of TheFork tools so restaurants are more engaged with customers and bookings. Number and quality of restaurants participating in TheFork Festivals. Which should be your main competencies: Customer orientation Empathy Communication skills Dynamic and perseverant person Results-oriented Good attitude is very important Who are you: Experience in pitching and selling promotions/deals/flash sales. Experience in dealing with a high number (45-50) of outbound and inbound calls and portfolios with numerous accounts (from 400 to 800). Plus requirements: Experience as a sales representative or account manager. Experience with a restaurant is a must. Experience in e-commerce is a must. Native Spanish and English is a must. What we offer you: An awesome team (not everybody likes our jokes, but we try our best). A Permanent contract (that can be useful in life). Flexible working environment (2 days home office per week). Competitive fixed salary, bonus and equity (yes, equity!). Lunch vouchers available for each working day (because yes, we like to try our best restaurants). International teams - More than 30 nationalities and 16 offices worldwide. Highly inclusive working environment. Lifestyle benefits that can be used to reimburse physical, leisure activities, family support, travel etc. Continuous learning and development programs (with full access to LinkedIn Learning!). Free access to the Calm app - A program dedicated to help you have the best work/life balance. Health insurance fully covered by the company. Life Insurance and Disability at no cost to the employee. Amazing offices with dining, coffee point on each floor, and leisure area. Team building events (we love karaoke. A lot. A lot). We believe that we are better together, and at TheFork we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At TheFork, we want you to bring us your unique perspective and experiences, so we can collectively keep disrupting the restaurant industry and go from good to great.
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