Job Title: ECT EngineerCareer Level - C3Introduction to Role:Join AstraZeneca, a world-leading Pharmaceutical company operating in over 100 countries, as an Associate Engineer in our large infrastructure support and maintenance function. This role offers the opportunity to work across several continents and be empowered to lead and take on more ownership.Function/Team – Collaboration Services reside in the Infrastructure organization in AZ IT under ETS – Hybrid Operation.The team is responsible for the following areas of IT:Document storage and Workflow servicesMicrosoft Office 365 (Mail, SharePoint, OneDrive, Teams, Forms, Power Automate etc.)Box.com, Nintex, DocuSign etc.Mail, Calendar and Unified CommunicationMicrosoft Office 365 (Outlook, Teams & Skype For Business etc.)The Consultant will assist with the design, development, implementation and support of AstraZeneca IT Infrastructure technology. Working under guidance of more senior employees, the role holder will be involved in analyzing requirements, implementing components of solutions as well as supporting solution enhancements and maintenance, which may require a close collaboration with third party suppliers. The Associate IT Infrastructure Engineer will adhere to the established AstraZeneca lifecycle methodology and practices. This may include maintaining program libraries and technical documentation of individual components within solutions.Role and ResponsibilitiesDevelops technical expertise and shares knowledge as required with project teams working on the development, implementation, maintenance and improvement of IT Infrastructure Operations solutionsProvides support in reviewing technical designs and ensuring adherence to the AZ Architecture Roadmap, Information Services Strategy and High-Level Designs, as well as regulatory requirements and standardsAssists in the preparation of business cases, Request for Proposals, supplier selection and evaluation of proposalsAssists more senior employees in defining infrastructure solutions, ensuring alignment with the target benefits and value expectedAssists in the design, development, configuration and documentation of infrastructure componentsProvides support with performance analysis and document solution componentsGathers and collates management reporting information on existing infrastructure solutions and servicesPerforms maintenance and support activities, routine analysis and evaluation on resource requirements necessary to maintain and/or expand service levelsSupports investigations of problems within existing solutions utilizing ITIL V3.0 principlesMust demonstrate the capability to identify and propose innovative solutions to improve service performanceEssential Skills and experienceHigher education with demonstrated capability to perform in a complex IT environmentPrior experience in an Information Services/Information Technology environment with good business acumenExperience of dealing with 3rd party suppliersExperience of working within a quality and compliance environment and application of policies, procedures and guidelinesEvidence of designing, testing and maintaining solutionsExperience of sharing knowledge/ information and implementing any changesWell versed in ITIL V3.0 practices and processGood communication skills supporting joint working with geographically remote colleaguesAbility to interpret and communicate technical information into business language and in alignment with AZ businessDesirable Skills and experienceDegree level education in computer science or similarGood commercial awareness and understanding of the external marketDemonstrate initiative, strong customer orientation, and cross-cultural workingWhen we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.At AstraZeneca, we are committed to disrupting an industry and changing lives. Our work has a direct impact on patients, transforming our ability to develop life-changing medicines. We empower the business to perform at its peak and lead a new way of working, combining cutting-edge science with leading digital technology platforms and data. Join us at a crucial stage of our journey in becoming a digital and data-led enterprise. Make the impossible possible by building partnerships and ecosystems, creating new ways of working and driving scale and speed to deliver exponential growth.Are you ready to step up, take ownership, and make a real difference? Apply now to join our team!
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