The person in this role will be mainly in charge of maintaining the content of the Ecommerce platform.
He/She will also support on other daily operational tasks related with customer service, marketing, sales and logistics.ResponsibilitiesMonitor Ecommerce website checking products and functionality.Building and mocking up of products, preparing and proofing.Create, edit and upload product photography and descriptions to the Ecommerce platform and remove discontinued/out-of-stock items in a timely manner.Create promotion categories/subcategories assigning the correct SKUs.Pricing updates, managing special offers and clearance lines.Updating and enhancing product range.Taking a coordinated approach to helping to drive and monitor business in key product ranges.Ensuring accurate and helpful information is presented to customers.Support Customer Service department on daily customer issues.Help the Ecommerce Owner develop and implement a roadmap for the online store and drive e-commerce sales performance.Help the Ecommerce Owner evaluate the e-commerce operations and processes and customer loyalty programs.Review with the Ecommerce Owner the sales, promotions, marketing and social media campaigns over digital platforms.Measure order fulfilment and customer satisfaction performance.Monitor and evaluate data analytics tools.Other duties as required and assignedQualifications•Competencies-Capability in building strategic, multilevel and teamwork relationship is needed.-Capability in multi-tasking and in dealing with complexity in a multinational environment/culture is needed.-Fast learner-Good logic thinking and decision-making are highly appreciated.•Attributes-Logical and analytical, with an ability to spot patterns, gaps, and repetitions inweb content-Accurate and high attention to details.-Demonstrated ability to work efficiently and accurately-Excellent written and oral communication skills-Interest on technological industry.•Knowledge-Knowledge of Photoshop is required.-Knowledgeable in computer hardware specifications-Excellent knowledge of internet/website applications and Microsoft Office suite, particularly Excel-Technically minded, knowledge of HTML/CSS coding and Magento is an asset-Excellent written and verbal communication skills in English and Spanish.•Experience:-+ 3 years of experience.-Relevant experience in international companies appreciated.EducationUniversity degree or related studies, preferably in computer science, marketing, business or information technology is appreciated.When you submit your information to LinkedIn, your information will be collected, processed, and used by LinkedIn.
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