At SD Worx Spain, we are focused on building capability and flexibility to meet the growth of the business whilst increasing the profitability across the organisation. We support SD Worx on most of the business areas such as HR, Finance, Marketing, Software Development, Testing, Implementation and Service Delivery.There are numerous opportunities at SD Worx Spain for people with the right blend of skills, experience and character! Are you ready to join us?Scope ManagementAssuring SoW is coveredIdentify and agree the clear boundaries of the projectIdentify and agree deliverables including the approval / sign-off processDirect tasks and work packages internallyEscalation point for clients and internal teamsIdentify out of scope tasks and move them into the CR processCR and Opportunity ManagementEnsure go-live readinessAssure hyper care and hand-over to maintenanceResource ManagementAddress any staffing requirement to staffing managementIdentify skills and expertise needsSchedule ManagementSchedule all project activities and align with customerImplement or choose project life-cycle methodMonitor progress, and adapt schedule where and if requiredPrioritizing work and maintaining the backlogLeading any client related task and actionCustomer Relationship Management (CRM)Monitor, manage and foster strong customer relationshipEnsure client satisfactionIdentify upselling and cross selling opportunitiesProactively communicate with customers on progress / challengesStakeholder & Communication ManagementInterface with all internal and external SD Worx Partners (MPS, IMP, Staffing, global AMO, Sales, AMS internally, suppliers)Manage transition from project to runManage client and top-management reporting (functional and financials in sdworx internal dashboards)Drive process improvement within the Global PMORisk & Opportunity ManagementManage issues and risksManage escalationsIdentify opportunities and align with internal sdworx stakeholdersFinancial Management / Procurement ManagementResponsible for client financial management as contracted and additional servicesBudget (contracted revenue)Actuals (invoicing, accruals)Costs (planned costs)Forecast (rolling forecast)Invoicing (initiate and assure timely invoicing)Manages 3rd party invoices and approves themQuality ManagementDetermine and implement project quality control processesDetermine test-strategy and test-planExecute quality assurance and controlAssure project is executed to industry standard(s)What do we have to offer?An attractive salary based on your experience and achievement. And the freedom to compose your personal benefit package.
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