Compu Group Medical delivers important software to improve health and the quality of life.
We build bridges between physicians, pharmacies, health insurances, laboratories, rehab & care facilities, and hospitals to help them optimally treat people.
We are looking for an IT Support Professional for our Global IT team, who will provide support mainly to Spain, but also to other Southern European countries.
Minimum Requirements:3-year IT related qualification5 years of IT Systems Administrator work experienceLanguages: Spanish – Fluent (C1-C2) / English – Fluent (C1-C2)Microsoft Windows OS (Windows Pro/Ent 10 or higher, Windows Server 2019 or higher)Microsoft 365 suite (Office, Teams, One Drive)Microsoft Azure ADComputer mastering (Microsoft SCCM / Microsoft Intune)Basic Networking skills (TCP/IP, ICMP, SMB, FTP, DNS)Android OS & Apple iOSVirtualisation (e.g., Hyper-V, VMWare/vSphere)Excellent trouble-shooterGood written and oral communication skills and able to understand and empathize with usersAbility to write technical but clear and understandable documentation for end-users as well as for IT colleagues & peers.Soft skills: customer and service focus, conscientious and reliable, adaptability, ability to work in a team, commitment, willingness to learnAdditional Requirements:Additional language like French, Italian or German would be appreciated.VOIP Knowledge (Cisco Unity Express / Mitel / Skype for Business / Teams / Other...)Firewalling and Switching skills (Fortigate / Check Point / Cisco / Juniper / Other...)Apple Mac OSFunctions:Support of CGM employees' end-user hardwareFacilitate discussions and manage projects between Group IT and the Business UnitEnsure quality service delivery for IT environment at Business UnitAddress support requests submitted by CGM employees via the ticketing systemAssist with projects as defined by Team LeaderPrepare / Assign / Retrieve hardware for new hires / leaversMaintain up-to-date inventory of Assets DatabaseTroubleshoot network, hardware, and software issuesServer administration and maintenanceRender after-hours support in case of maintenanceWhat We Offer You:Permanent contract.Social benefits (meal vouchers, private medical insurance) - 100% covered by the company.Ongoing training and developmentFlexibilityHybrid model
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