E-Time Senior Project Manager - (VR-820)Barcelona, Catalonia
RESPONSIBILITIES: Drive the successful delivery and end-to-end project management of multiple concurrent ongoing Time Attendance / Time Management projects and implementations.Responsible for the development of key project deliverables (e.g., project schedule, status reports, issue logs, stakeholder alignment, budget forecasts/updates, etc.).Assist the Client and Management with preventing and resolving issues that may impede project success.Provide team members with direction and vision of the engagement and related business goals, including motivating people to perform, listening to people, providing feedback, recognizing strengths, and overcoming challenges.Drive the process of gathering or confirming requirements, define project scope and develop engagement timelines/resources as needed.Ensure a consistent high-level of quality deliverables throughout all projects.Ensure projects are managed against the requirements of scope of work and manage applicable change control processes.Provide guidance and mentoring to team members as needed.Promote teamwork and active collaboration amongst project team members.Lead team members in professional conduct.Cultivate referenceable and loyal clients.Assist in identifying opportunities to deliver additional products and services.Assist in identifying and maintaining relationships with reference contacts.Liaise with members of all levels of the organization, Client and Partner community.Conduct and publish lessons-learnt reviews upon project completion.ISSUE, RISK CHANGE MANAGEMENT: Manage project's scope, estimate of hours and assess impacts to requested changes.Serve as project escalation point for issues impacting project success that requires resolution.Lead inter-departmental coordination efforts required for specific project tasks.Coordinate the transition of new clients from Sales to Implementation and, after a successful go-live, on to Client Services.Ensure definition and compliance to issue management.Monitor issues on a weekly basis.Monitor escalation of problems.Ensure risk management via mitigation strategies.Ensure proper tracking of Change Requests with appropriate sign-offs.Effectively communicate relevant project status updates to stakeholders (Internal and External).Facilitate communication with client stakeholders to identify needs and evaluate alternative business solutions with a focus on enhanced client relationships and satisfaction.Ensure project documentation is stored in accordance with ADP Quality Audit requirements utilizing Collaboration tool and ensuring project team is adhering to these requirements.Track team hours and approve accordingly through use of online tools to ensure utilization is appropriate to project needs.Participate in performance management and professional development activities by providing immediate feedback to team members regarding their performance and supplying input to Implementation Management on the professional development of team members.Ensure a qualitative management of client relationship.Provide recommendations to the client to reduce gaps and ensure standard product use.Manage client's expectations during project.Deliver proposals on client's procedures in order to optimize proposed solution.Ensure high level of client satisfaction.Perform other related duties as assigned.QUALIFICATIONS/EXPERIENCE REQUIRED: A minimum of 5-7 years' experience in managing complex IT projects including; defining project scope and budget, creating project plans, managing project resources, issue resolution, and status reporting and project analytics.Experience with at least one HCM enterprise solution; including SAP SuccessFactors, Kronos, Workday, ADP, etc.Excellent interpersonal, organization, and time management skills with the ability to meet tight deadlines and multiple projects, timelines, and priorities.Detail oriented, with exceptional written and verbal communication skills.PREFERRED QUALIFICATIONS: Project Management/PM administrative experience in IT and/or Payroll/HR Industry.Experience in delivering projects in the area of Time Management.Formal Project Management qualifications are highly desired.All projects are conducted/documented in English, however other language skills are a bonus.Planning and resource scheduling.Ability to prioritize tasks and time management skills.Ability to manage and lead a team of people.Client focused and committed to providing World Class Service.Strong relationship management and communication skills.
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