About Olala Homes Olala Group is a fast-growing tech-enabled real estate management and hospitality company with headquarters in Barcelona.
We are part of a hospitality group that manages over 1200 accommodation units, such as short-term rentals, hotels, and other unique stays; as well as 10 F&B assets, across multiple countries in Europe, Asia and the Middle East.
Our mission is to provide our guests with unique hospitality experiences while promoting an efficient and sustainable way of travelling with style.
Since our beginning in 2014, we've expanded our operations to 17 cities and are on our way to continue growing in different markets worldwide by offering travellers smart/digital and stylish accommodations and high-level service.
Your role We are seeking a dynamic E-commerce Manager.
As a E-commerce Manager, you will be responsible for managing and maintaining the online distribution channels of Olala Group establishments, ensuring the proper visibility, updates, and performance of the platforms.
You will work closely with the Revenue Management department to optimize inventories, rates, and the distribution strategy across different channels, with the aim of maximizing revenue and ensuring efficient, seamless operations.
Your Journey Distribution Channels and Extranets Management: Continuously maintain and update the extranets of the various distribution channels (OTAs, GDS, metasearch engines, etc.).
Properly map the distribution channels in the systems to ensure the correct communication and synchronization of rates, inventories, and restrictions.
Ensure accurate loading and updating of inventories, rates, and promotions on all distribution channels.
Monitor and resolve any technical or connectivity issues with the distribution channels, ensuring the system functions correctly and no sales are lost.
Content Control: Manage the uploading and updating of content (descriptions, images, services, etc.)
across the various distribution channels to ensure consistency and accuracy of the establishment's information.
Oversee the proper representation of the brand and ensure all information is clear and appealing to potential customers across all online channels.
Inventory and Pricing Optimization: Collaborate with the Revenue Management team to implement and maintain dynamic pricing strategies and control the distribution of inventories across online channels.
Ensure that rates, restrictions, and promotions are consistent and reflect the strategic decisions of the Revenue Management team across all channels.
Analyze the performance of the various distribution channels and make real-time adjustments to maximize revenue and optimize occupancy.
Incident Management: Coordinate the resolution of issues related to distribution channels, such as errors in rate updates, connectivity problems, or inventory discrepancies.
Act as the primary point of contact with the technical support teams of OTAs and other technology partners to resolve incidents promptly.
Analysis and Reporting: Generate performance reports of the distribution channels, identifying areas for improvement and recommending adjustments to optimize online sales.
Monitor key KPIs (such as occupancy, conversion, RevPAR, etc.)
and adjust the distribution strategy based on the results obtained.
Relationship with Distribution Channels: Maintain close relationships with account managers of OTAs and other channels to ensure effective collaboration and optimization of sales opportunities.
Negotiate terms and new promotional opportunities with distribution partners.
What do you bring to your trip Education: Degree in Tourism, Business Administration, Digital Marketing, or related fields.
Experience: Minimum of 2-3 years of experience managing distribution channels in the hospitality industry.
Knowledge: Handling OTA extranets, hotel management systems (PMS, Channel Manager), channel mapping, rate and inventory management.
Analytical ability to interpret data and adjust distribution strategies.
Excellent organizational skills and attention to detail.
Technical problem-solving and coordination with external teams.
Good communication and negotiation skills.
Desired Competencies: Advanced knowledge of Revenue Management and revenue optimization techniques.
Experience managing multiple properties or large hotel chains.
Ability to work under pressure and manage multiple tasks simultaneously.
Olala Perks Breakfast is the most important meal of the day.
Fruit, coffee & milk is on us!
You will have access to apply for our private healthcare after a probation period of 6 or 12 months, depending on your type of contract.
Employees know it first!
You will be able to enjoy an annual credit to use in one of our accommodations around the world.
¡Work abroad!
: you will have the opportunity to work from another city for a total of 6 weeks per year.
You can make a difference with us.
We'll develop a compensation bonus plan based on your performance and individual projects linked to the company goals.
Keep learning!
Career growth and development opportunities including learning programs and career plans per department and position.
Flex day: Your flexibility is important.
Enjoy the possibility of working from home 1 day a week.
Birthdays Off: Enjoy your birthday doing what you love most.
Events: Team buildings, office events and once a month Olala Homes invites you to an afterwork!
Pet friendly days at the office - we want to meet your furry friend!
Together we revolutionise the way people travel!
Diversity and Sustainability At Olala Homes, we take pride in cultivating a vibrant and inclusive work environment that celebrates individuality and diversity.
We believe that these are invaluable assets that fuel innovation, foster creativity, and drive our overall success.
Additionally, we believe in taking action towards curving the impact that our company has on its environment.
This includes implementing energy-efficient practices and engaging in community projects that promote cultural preservation among other actions.
We look forward to receiving your application!
For more information about Olala Homes, visit www.olalahomes and to keep up to date with Olala Homes' news, follow us on LinkedIn and Instagram !