E-Commerce Customer Success Manager

If you're on the hunt for your next career move, you've come to the right place. At digitsonly, we're not your typical job or recruiting platform; we're a portfolio company which does the hiring, team building and training for verified 7-8 figure companies in the ecommerce and agency industry.The companies we're working with are on the continuous lookout for A-Players, which in this case if you're reading this, would be you. With us, you have the opportunity to get matched personally to multiple jobs & companies verified by us.Due to our acceptance rate of only 2%, we keep a high demand, low competition, with rates way above the market and trainings literally on the market leader standard. More info on https://digitsonly.Com/faq i?RequirementsResponsibilitiesCommunicate effectively with clients and manage their expectations.Collaborate with freelancers and coordinate their activities.Book freelancers and manage interview schedules.Onboard clients and candidates.Post jobs for agencies and e-commerce brands.Utilize tools like Slack and Airtable for efficient workflow management.QualificationsMust Haves:Proven experience as a Customer Success Manager in e-commerce or DTC environments.Strong communication skills in English.Proficiency in using Slack, Airtable, and Shopify.Ability to work within the CET timezone.Experience in client onboarding and job posting.Nice to Haves:Previous experience working with e-commerce brands.Familiarity with other project management and communication tools.Ability to manage multiple projects and freelancers simultaneously.Benefits