Who we are CPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailor-made to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide. CPM International celebrates diversity! We welcome everyone & embrace unique styles. Our accessible workplace fosters inclusion & empowers you to bring your whole self to work. Join us & contribute to a vibrant & innovative culture! Our Client Home to the most loved and trusted hygiene, health, and nutrition brands that people love worldwide and have trusted for generations. They are well-known for their relentless pursuit to protect, heal, and nurture in the relentless pursuit of a cleaner, healthier world. What you will be doing? Working collaboratively with consumers to answer product information requests and resolve queries in a skillful and professional way. Offering an omnichannel service to our consumers via telephone, email, chat, and social media. Developing a sound understanding of the products and services offered by our client. Embracing our company values and acting as a brand ambassador. Requirements Fluent level of German with exceptional grammar and spelling skills. High level of English (both written and spoken). A genuine passion for delivering outstanding customer service. Ability to deal with sensitive calls with empathy. Strong administrative skills with a keen eye for detail. A professional outlook and proactive approach to problem-solving. Benefits Start date: ASAP Contract: Temporary, 3 months contract (1-month probation period) with the view to be extended. Full time: (39 hours/week). Working days/Hours: Monday to Thursday from 9:00 am to 6:00 pm and Friday from 9:00 am to 5:00 pm. Salary: €18,000 gross per year. Bonus: €400 gross if ending the contract without sanctions. Incentives: Top performance incentives. Holidays: 2 accrued days per month / 24 calendar holidays per year, paid bank holidays + 1 extra day in lieu. Hybrid model: 4 days per month at the office, the rest working from home. Training: 2 weeks of full-time training based in the office. Office location: Barcelona (La Sagrera). Other Benefits: Best-in-class people engagement activities and programs, ongoing training and development, Employee Assistance Program, Employee Benefits Club, and more. Ready to Make a Difference? Showcase your talent: Share your CV highlighting achievements and responsibilities. Be you: No need for photos, age, marital status, or gender. Our process: Submit CV, then email, phone screening, and video interview. We're excited to meet you! #wecare #wearecurious #weachievetogether #J-18808-Ljbffr