Who we are CPM International has a global presence in over 30 countries.
We offer multilingual support in various languages tailor-made to the needs of our diverse markets.
We focus on customer service, sales, and technical support solutions for clients worldwide.
CPM International celebrates diversity!
We welcome everyone & embrace unique styles.
Our accessible workplace fosters inclusion & empowers you to bring your whole self to work.
Join us & contribute to a vibrant & innovative culture!
Our Client Home to the most loved and trusted hygiene, health, and nutrition brands that people love worldwide and have trusted for generations.
They are well-known for their relentless pursuit to protect, heal, and nurture in the relentless pursuit of a cleaner, healthier world.
What you will be doing?
Working collaboratively with consumers to answer product information requests and resolve queries in a skillful and professional way.
Offering an omnichannel service to our consumers via telephone, email, chat, and social media.
Developing a sound understanding of the products and services offered by our client.
Embracing our company values and acting as a brand ambassador.
Requirements Fluent level of German with exceptional grammar and spelling skills.
High level of English (both written and spoken).
A genuine passion for delivering outstanding customer service.
Ability to deal with sensitive calls with empathy.
Strong administrative skills with a keen eye for detail.
A professional outlook and proactive approach to problem-solving.
Benefits Start date: ASAP Contract: Temporary, 3 months contract (1-month probation period) with the view to be extended.
Full time: (39 hours/week).
Working days/Hours: Monday to Thursday from 9:00 am to 6:00 pm and Friday from 9:00 am to 5:00 pm.
Salary: €18,000 gross per year.
Bonus: €400 gross if ending the contract without sanctions.
Incentives: Top performance incentives.
Holidays: 2 accrued days per month / 24 calendar holidays per year, paid bank holidays + 1 extra day in lieu.
Hybrid model: 4 days per month at the office, the rest working from home.
Training: 2 weeks of full-time training based in the office.
Office location: Barcelona (La Sagrera).
Other Benefits: Best-in-class people engagement activities and programs, ongoing training and development, Employee Assistance Program, Employee Benefits Club, and more.
Ready to Make a Difference?
Showcase your talent: Share your CV highlighting achievements and responsibilities.
Be you: No need for photos, age, marital status, or gender.
Our process: Submit CV, then email, phone screening, and video interview.
We're excited to meet you!
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