Are you passionate about the Hospitality world? Do you have a minimum of 5 years of experience as a Conference & Events Coordinator? At Hilton Barcelona, we are looking for a Groups and C&E Coordinator to cover a maternity leave to be part of the Sales Team.
About us: Opened as the chain's flagship hotel in Barcelona, Hilton Barcelona has become a newly-designed hotel for a full experience in Barcelona. Explore the city at your leisure from this conveniently located hotel, just 10 minutes from the city centre and a fantastic base to discover all the main attractions. 289 contemporary and fresh Rooms and Suites, with a unique decoration inspired by famous Catalan architect Antoni Gaudi and outfitted with the finest amenities.
Hilton Barcelona is also an ideal venue for a meeting or social gathering. With 1,800 sqm. and 7 flexible rooms, this hotel can accommodate events of all types, with a maximum capacity of up to 580 delegates, High Speed Internet Access (HSIA) available and on-site AV Company to cover immediate business needs.
Position purpose: To drive hotel revenue securing and increasing the productivity of existing accounts. Develop the necessary market segments by executing strategies agreed by the GC&E Manager and the Director of Sales.
Planning and Organising:
Follows the necessary procedures in terms of lead qualification, quotation, and negotiation.Preparation of the contracts and other contractual terms for the groups and events from the different segments.Contributes to the development of GC&E in order to achieve the proposed targets.Groups & Events Management:
Accurately makes use of the tools provided to secure business.Develop customer accounts within key clients to increase market share and assure repeat business.Negotiate room rates with clients and prepare company contracts for the hotel in accordance with current business and pricing conditions.Customer Relationships:
Keeps hotel information relating to customer requirements, interests, and market activities up to date using Hilton procedures.Reviews customer base to determine new opportunities for account penetration.Liaises with Director of Sales to review the effectiveness of sales activities.Contributes ideas to improve the products and services offered.Administration:
Keep CRM constantly up to date with account and opportunity information.Compliant with all systems, procedures, and Sales best practice as laid down by Hilton Worldwide.Ensure that all activities are in compliance with national laws and regulations, and Hilton Worldwide's operating policies, processes, and systems.General other responsibilities:
Be a 'Brand Ambassador' of Hilton Worldwide by leading by example.Attend all relevant training and development activities as required.The offer: 30 vacation days, internal and external development and training opportunities, staff discounts for overnight stays and gastronomic services worldwide.
Experience:
Previous experience in a similar role.Flexible attitude.Previous experience of driving Sales to achieve business targets.Previous experience of being an integral member of a business leadership team.Qualifications: University degree (Business or Hospitality Management is preferred) or equivalent or experience in lieu. Previous experience within Hotel Industry. Experience of managing and using Hilton systems.
Tipo de puesto: Jornada completa, Contrato temporal. Salario: 21.000,00€-27.000,00€ al año.
Beneficios: Flexibilidad horaria, Programa de formación. Horario: Turno de 8 horas, Turno de noche. Requisito de idioma flexible: Español no requerido. Tipos de compensaciones complementarias: 14 pagas, Plan de comisiones.
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