Company Description Established in 2000 in Turkey, Rixos pioneers the 'ALL Inclusive, ALL Exclusive' concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities.
Billed as 'the first luxurious integrated resort in Jeddah', Rixos Obhur Jeddah will meet the increasing demand for luxurious hospitality paired with high-quality leisure activities in the area. The resort will host guests in 250 residential units, including 176 rooms and 74 villas, as well as a fine-dining restaurant, two specialty beach restaurants and a lounge bar. Among its many highlights will be an exclusive private beach. Other amenities are to include a central ballroom for events, meeting rooms, a fitness center, a spa, kids and teens clubs, and several swimming pools. All of this will be set amid green landscaping, golden beaches and a port.
Job Description Participates in the development, implementation and review of the policies, procedures, practices and standards.Optimizes the efficient usage of room inventory by monitoring, control and feedback to support the departments.Recommends changes in methods, or equipment or to improve departmental standards and productivity.Assists Front Office Manager in monitoring key performance indicators for the department and takes corrective action liaise with the front office manager.Ensures adherence to company and hotel policies by all departmental employees.Ensures norms, procedures and systems for safety and security of guest belongings (e.g. lockers, left luggage etc.) are efficiently followed and monitored so as to ensure maximum comfort levels.Monitors billing procedures to ensure accurate payment thereby maximizing organizational profitability.Ensures adherence to all statutory requirements by the Front Office.Ensures all Front Office documents & records are maintained as per operational/ organizational requirements.Ensures all Front Office areas are neatly maintained at all times as per norms, hygiene, and efficiency, cleanliness and safety standards.Responsible for the efficient handling of all the Room Reservations & their processing thereafter.Conducts Briefing Sessions regularly.Familiarity with all Front Desk and Cashiering functions.Qualifications Bachelor's degree in Hotel Management or similar preferred.Previous experience in a similar role.Strong communication and customer service skills.Excellent written and verbal communication skills.Additional Information What we offer....
An innovative and fast-growing international group, committed not only to building new hotels, but to creating a global brand.The opportunity to challenge the norm and work in a creative and rewarding environment.Member of a team that is passionate about creating great hotel experiences and building a portfolio of brands.Great discounts on the entire Ennismore family.Many opportunities to progress and change as part of a global family of brands.Regular team meetings, from our team cups to our annual parties (quite special!): we know how to have fun!An annual calendar of diversity and inclusion events that gives you opportunities to learn, celebrate, and make a positive impact. Opportunities to progress and grow in a diverse and global family of brands.
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