Dutch Speaking Customer Support For It Companies -

Patrique Mercier Recruitment is thrilled to present a great opportunity for a Dutch Speaking Customer Support professional specializing in IT companies. This role is ideal for individuals passionate about technology and customer service, eager to assist Dutch-speaking clients in resolving their queries and enhancing their experience with leading IT solutions.As a Dutch Speaking Customer Support representative, you will play a crucial role in providing top-notch support to customers in the IT sector. Your responsibilities will include:Providing exceptional customer support to Dutch-speaking clients in ITAssisting customers with technical issues and product inquiriesTroubleshooting and resolving software/hardware problems effectivelyDocumenting interactions with clients and maintaining accurate recordsEducating users about product features and functionalitiesCollaborating with technical teams to address complex inquiriesEnsuring timely follow-ups and resolution of customer issuesMinimum Requirements:Fluency in Dutch and English, both written and spokenPrior experience in customer support, preferably in the IT sectorStrong technical aptitude and understanding of IT productsExcellent communication and problem-solving skillsAbility to work independently as well as in a teamDetail-oriented with a focus on customer satisfactionFamiliarity with support software and ticketing systemsWillingness to learn and adapt to new technologiesJoining our client's team means becoming part of a dynamic environment that values customer satisfaction and teamwork. You will have the chance to enhance your technical knowledge and improve your skills while contributing to the success of the company and its clients.Benefits:Private Health InsuranceTraining & DevelopmentPerformance Bonus2 Extra Salaries Per YearFully Paid TrainingGreat SalaryFully Paid Relocation Package (flight, transfer, and hotel)#J-18808-Ljbffr