Advisor Location - Málaga, Spain
Language - Dutch
Description:
Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day. We are looking for a Dutch-speaking Customer Representative to join our exciting projects with leading brands from tech, finance, travel, fashion, healthcare, and many more industries.
What we offer you: Full-time contract, 39 hours/week: Monday to Friday 9:00-18:00Salary: 17400 Euros gross/year + up to 1800 Euros gross/year in bonus.Great office location in MalagaFriends hunting (referral) bonusFull paid training about the company and the project you will be working onCareer development program and specialized coursesWhat you'll experience with us: Answer questions and help eCommerce customers by phone and chat with relevant actions related to online orders and deliveriesHandle calls that are not answered by stores and submit customer inquiries via CRM systemsAlways focus on providing good customer experiences in every customer contact - including a focus on continuous improvement of our customer satisfactionFollow the processes and procedures created for the projectBe on site at a timely manner, ready to start work at the agreed timeWork together as a group and achieve set goalsWe'll be a great match if you: Are proficient in Dutch and advanced EnglishAre adaptable, customer focused and able to learn tasks and processesDesire to work with good customer experiencesAre energetic with well-developed communication skillsHave good telephone communication skills and excellent time management skillsHave good computer skills, knowledge and experience of Microsoft and InternetCan work in a team while providing input for making the team successfulAre self-motivated and pro-active in gaining knowledge about the tasks and proceduresWho we are: We're the tech-powered customer experience (CX) company that's creating game-changing journeys for our people and our clients and their customers. Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.
In short: You will be joining over 440,000 passionate game-changers across more than 70 countries that strive to enjoy every day while making a difference for the people they help every day! And we will offer you a fun and challenging job that will allow you to develop and grow.
If this sounds like you, join us! We are an equal-opportunity employer.
RRQ23-001783-1-NETHERLANDS
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