Dutch Sales & Customer Care Specialist - Barcelona

The House Of Mercier is thrilled to announce an exciting opportunity for a Dutch Sales & Customer Care Specialist in vibrant Barcelona! In this dynamic role, you will be a key player in driving sales while providing unparalleled customer care for our Dutch-speaking clientele. Your ability to connect with customers, understand their needs, and guide them through their purchasing journeys will be essential to our success. If you're passionate about delivering top-notch service and have a flair for sales, this is your chance to thrive in a beautiful city filled with culture and opportunities!
Responsibilities Engage with Dutch-speaking customers both in-store and online, providing exceptional sales and customer support. Understand customer needs and recommend products that match their preferences and expectations. Maintain an expert knowledge of our product offerings, promotions, and brand values. Document all customer interactions in our CRM system accurately and efficiently. Collaborate with team members to optimize the customer experience and drive sales performance. Address customer inquiries, complaints, and feedback in a professional manner. Contribute to showcasing and displaying products to attract potential buyers. Fluency in Dutch and English; knowledge of additional languages is a plus. Previous experience in sales and customer service, preferably in retail or luxury sectors. Excellent interpersonal and communication skills. Strong sales acumen with a proven track record of meeting or exceeding targets. A customer-centric approach and problem-solving mindset. Ability to work effectively in a team-oriented environment. A passion for the brand and an understanding of customer needs in the luxury market. * Fully Paid Relocation Package
* Competitive Salary
* Private Health Insurance
* 2 Extra Salaries Per Year
* Monthly Performance Bonusses
* And More....