Dutch - Inbound Sales Representative - Dutch market Role: Dutch and Flemish - Inbound Sales Representative - Dutch market
Office: Full Time - 9am- 5pm
The Company Our client is a multinational business process outsourcing and consultancy company with over 100000 employees in 50+ countries serving over 1300 brands. With a blend of online and digital technology, this firm uses the skills of their people to create loyalty building customer and client relationships worldwide.
From content moderation to credit management and sales to service, our client is your end to end partner across all of the customer journeys. They have talented, imaginative brand ambassadors creating incredible, seamless experiences, driving trust and stronger relationships with all the brands.
Our client is making business more human. Their values are at the heart of who they are and their culture; Commitment, Unity, Integrity and Recognition. All of their ambassadors think human by living and breathing these values every day.
The Role As an inbound sales representative you will represent a large American technology firm who are among others, very well-known for their computers and printers. You will be responsible for being the first point of contact to all customers regarding all questions. Handling inbound pre sales enquiries (coming via telephone or email) by giving to customer detailed information on products, drive him on internet specific page for more information, detect immediate sales opportunity, and manage this sales opportunity according to the rules.
Responsibilities Refer non sales /presales enquiries to the right organisation (Technical support, store post-sales, etc.).
Manage customers & resellers requests on spare parts by checking spare part id, availability and refer customers /resellers either to the online spare part store or to specialised spare part partners.
Close inbound sales for consumers (not professional) – B2C.
Qualify inbound B2B sales opportunities that require sales negotiation and pass the lead to the store telesales Strong Product /services knowledge (PSG/IPG/ESSN).
Refer/Transfer Reseller & Retailer/eTailer enquiries to the right organisation (Partner Hotline in BCN, etc.).
Qualify inbound B2B sales opportunities that require sales negotiation and pass the lead to responsible teams (TS or PBMs/ACC Managers)
Requirements Fluent Dutch/ and Flemish
Storng English written and spoken
Proactive and service attitude.
Good Selling Skills.
IT literate.
Minimum of 1-year relevant experience.
Hold business level conversations deriving customer needs before positioning product & price.
Strong personal interest & curiosity in IT products and applications.
High capability to listen to customers.
Is expert to conduct adequate questions to have a comprehensive understanding of customer needs, accounts qualification, customer choice drivers.
Follow the security rules of the company
Eager, quick learner with strong team-work spirit
Able to perform in a fast-paced, demanding environment
About Talingual As a job-seeker you can benefit from Talingual's extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way. See more at talingual.com
About Company Talingual is a specialist multilingual recruitment agency. We find language talent for our clients across Europe, the Middle East, Africa and Asia. We work closely with our candidates to ensure they are well informed and prepared to transition into their new roles.
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