Dutch Customer Service Representative (Google Ads) | [Ipp432]

Teleperformance Spain is looking for Dutch Customer Service Representatives in Barcelona.
ResponsibilitiesProvide frontline service to customers and route their calls to the appropriate department.Provide a friendly and efficient service in answering customer queries.Ensure agreed KPIs are met.Perform duties in a compliant manner in accordance with policies and procedures.Develop and maintain a working knowledge of our products.RequirementsNative level of Dutch.Ability to speak and write English fluently.Minimum of 2 years customer services experience, preferably in a similar industry.Excellent customer focus and the ability to work to tight deadlines.Excellent time management & telephone etiquette.Highly professional written and verbal communication skills.Proactive - can work with minimal supervision.BenefitsFull-time and Part-time contract, from Monday to Friday, from 13.30h to 18.00h and from 9.00 to 18.00.Salaries:Full time: 20.555,97€ gross/year.Part time: 11.860 € gross/year.This is a Hybrid working model in Barcelona.Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project).Relocation Package.1 week of initial training.A permanent presence of coaches who will facilitate your personal and professional development.Excellent work environment, great colleagues, social arrangements and personal development.International business casual environment.Permanent Contract.Competitive Benefits package!Soort dienstverband: Fulltime, Parttime
Werklocatie: Eén locatie

#J-18808-Ljbffr