You Lead the Way.
We've Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways.
When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other.
Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success.
Together, we'll win as a team,
striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day.
And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard, and feels like they belong.
Join Team Amex and let's lead the way together.
International Operational Excellence is a newly expanded organization, responsible for supporting our international Issuing and our international Acquiring businesses across 27+ markets in ensuring a robust first line of defense, and in playing an active role in supporting the Business meet its growth objectives whilst demonstrating an effective control framework.
Our organization helps our international businesses manage risk, respond to new regulation, and develop new products whilst creating and nurturing effective partnerships across multiple key stakeholders across the organization.
The organization also leads an enterprise-wide International Financial Crimes Transformation program and is building an international first line privacy function designed to strengthen our enterprise-wide controls around privacy and information protection.
How will you make an impact in this role?Day to day responsibilities include, but are not limited to:
Manage calendar activity: coordination and oversight of business meetings, making all necessary arrangements including sending invitations, reserving facilities, audio, telepresence and visual setup, transportation, catering and preparation of meeting materials or agendas where appropriate.Support onboarding, including equipment, access and support with onboarding plans for new hires to the team.Make travel arrangements and itineraries including air, hotel, transfers and visas.Prepare, reconcile, and process expense reports in line with company and organization requirements using Concur Expense System.Create and manage strong administration and approvals processes within the ICS team.Manage general follow-up and generate reminders to effectively meet deadlines and commitments.Procure laptops, office supplies, office space, etc.
and managing the procurement process including researching and approving invoices, and researching standard accounting errors.Qualifications- Minimum 3 years of executive administrative support experience within a large organization.
- Experience interacting with senior executives of a large corporation.
- Proven track record of managing executives effectively with a "customer first" mentality and keen attention to the executive's experience and needs.
- Experience supporting global leaders located across multiple time zones.
- Ability to operate with a high level of integrity for handling sensitive issues and maintain complete confidentiality.
- Ability to develop and deliver effective verbal and written communications, at all levels of management, colleagues and business contacts, to clearly convey information and/or to influence thinking or action.
- Excellent time management and organizational skills with a strong focus on accuracy and attention to detail, with the ability to work flexibly, sometimes under pressure.
- Proven ability to manage multiple priorities, work within deadlines in a fast-paced, dynamic environment and execute across multiple initiatives/tasks.
- Ability to identify problems, determine possible solutions, and actively work to resolve issues.
- High level of proficiency using MS Office including Word, Excel and PowerPoint, as well as internal AXP (or related) tools and systems - Live Meeting, webcam, phone functions, MS Outlook, Ariba, Concur, Payroll, SharePoint, and myHR.
- Strong interpersonal, relationship and networking skills to build and maintain effective professional relationships across all areas of the organization.
- Ability to interact effectively and diplomatically with executives and Executive Assistants across the organization.
- Must be a team player who excels working in a dynamic environment.
- Fluent in English and any other European language.
Why American Express?There's a difference between having a job and making a difference.
Why American Express?
Amex have been making a difference in people's lives for over 160 years, backing them in moments big and small, granting access, tools, and support they need to thrive.
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